Jira

Hello. I have created a new project - JIRA Service Desk and it's restricted. I have certain groups as customers and agents. Well, how do I put a group that can be reacheble in a field (e-mail, user p...

• Question
• jira
• jira-service-desk

boss need to show each issue reopen times.how to do it?  

• Question
• jira
• jira-administration
• jira-software

Hello, May someone please help me. We upgraded JSD 3.2.7 to 3.3.2. I getting problem with my service desk project my user is already Administrator and serivce desk agent on the servicedesk project s...

• Question
• jira
• jira-service-desk

is it possible to verify  Epic->some field contains value, when Task " is set to completed. The task should not be able to be set to Completed, if the Epic->that field is not set.

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

When i upadte an Epic's field then is it possible to update that field for all of the Epic's child issuetypes automatically?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We have a stand alone JIRA setup with version v6.3.14. We want to upgrade it to JIRA v6.3.14 to JIRA v7.1.2 and if someone had done similar, I would like to know how you guys did it. Thank you very...

• Question
• jira
• jira-software

...rl = new URL(baseURL); URLConnection connection = url.openConnection(); /*connection.requestMethod = "POST" */ connection.doOutput = true connection.setRequestProperty("Content-Type", "application/j...

• Question
• jira
• jira-administration
• jira-software
• scriptrunner

This is in regards to cleaning up our custom fields in JIRA Cloud. We are going through each custom field to see which issues are using that field. The best way we have found so far is to use advance...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have been unable to find a method of retrieving a JIRA attachment using the REST API.  So I am wondering if there might be a c# method to retrieve attachments.  Is there a .NET API a...

• Question
• cloud
• jira
• jira-cloud
• jira-core

I use JIRA to manage issues but I see the need to save my issues with all details offline as there are places I go where I do not get internet coverage.  Could you please help?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi Team , On creating a new or modifying a project version (Releases --> Version) I want to call a external application ( Java rest service) . To achieve this I am using the JIRA webhooks , ...

• Question
• jira
• jira-core

I have a behaviour created that validates a simple Number custom field to make sure it is between 0 and 100. Here's the code I'm using (as a serverside script for the "Percent" field): def percent =...

• Question
• behaviours
• jira
• jira-software
• scriptrunner

I am using Chrome.  When I load a filter and export results to Excel using current fields it works well.  If I modify the query a bit and export the results with current fields it all goes ...

• Question
• export
• filter
• jira
• jira-core
• jql

I would like to know if I can add an issue to more than 1 epic. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

In advanced search box, I start typing and get a list of search suggestions. If I select one in the list, it does not update the search box. This does not happen in Firefox or IE. Is this a known is...

• Question
• jira
• jira-core

Hi, I have set up a delegated LDAP authentication directory and I am now able to authenticate to JIRA using LDAP credentials.  I am (unsuccessfully) trying to get it so that OpenLDAP accounts lo...

• Question
• jira
• jira-administration
• jira-software

Hi,   I want to have different values in a custom field combo for a specific project. For example: A project: "Application" field will have "XXX "and "YYY" values B project: "Application" f...

• Question
• jira
• jira-administration
• jira-software

Is it possible to open issue after automatic creation (cloning) with help of script runner? Like usual Clone button does. Thank you!

• Question
• jira
• jira-core
• scriptrunner

Fairly new to JIRA admin here, so any help would be appreciated! I'm looking for a way to add the Versions tab to an active sprint board (swimlanes) so that while viewing the swimlanes a user c...

• Question
• cloud
• filter
• jira
• jira-cloud
• jira-core
• +3 more tags...

Hi, I'm using Scriptrunner (or let others do it for me  ) to adapt JIRA in the way we want to use it. I was wondering if it's possible to limit a certain select list, depending on t...

• Question
• adaptavist
• addon-com.keplerrominfo.jira.plugins.databasecf
• custom-field
• database
• jira
• +3 more tags...

This question is in reference to Atlassian Documentation: Configuring JIRA Service Desk notifications Do we need to use a Service Desk Agent licence for Service Desk Notifications? Currently we have...

• Question
• jira
• jira-service-desk
• notification

Hello, How do we filter tickets  before it gets overdue?  is there a way to filter ticket that are 8 hours away from its due date?   Thanks,

• Question
• jira
• jira-software

How to upgrade jira 4.4.4 with GreenHopper 5.8.4 to last Jira with Agile. When i tried to export data from old JIRA via xml I recived the following message in  log file "Upgrade failed: T...

• Question
• jira
• jira-core

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• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi, We recently upgraded JIRA to version 7.2.4 and script runner plugin 4.3.16 is used. The groovy scripts used for sub-task creation, assignee, set due date is not working now. I used t...

• Question
• jira
• jira-core