Jira

Hey everyone, I have 2 projects: software development and marketing. 1. I set the development project to Scrum project, what should be the project type for marketing? 2. What is the best practice ...

• Question
• jira

This is the oddest thing. Her name is set up as her full first name and last name. But when she logs in, her name gets changed to just initials. She uses Google to log in. I change it back. She logs ...

• Question
• jira

In a issues I have description field set to  "Wiki style renderer" When editing the description field I use something like Bold I get *C. TESTS* not C. TESTS. Is there a setting I'm ...

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• jira

Units of time change from one SLA report to another. We want to be able to configure the time unit and have it remain consistent between reports and regardless of the age of Issues.

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• jira
• jira-service-desk-cloud

we moved to JIRA recently form other tool. when we start creating issues the issue ids created like ABC-1, ABC-2 where ABC is our team name. But I want to have issue ids created or starting from ABC...

• Question
• jira-core

in JIRA Portfolio 2.0  The "themes" function presents a report that shows three pie charts. Respectively they are: target, estimate and actual. Taking an example of three types of customer exper...

• Question
• advanced-roadmaps
• report

in JIRA Portfolio 2.0  The "themes" function presents a report that shows three pie charts. Respectively they are: target, estimate and actual. Taking an example of three types of customer exper...

• Question
• advanced-roadmaps
• report

By JQL I want to know the date when the issue was assigned to a particular person

• Question
• jira

When we add a sub task to a user story it moves the user story up to its own row on the board.  How can we stop this from happening?

• Question
• jira

is it possible to make a ticket on one board dependent upon another? For example, the ETL team now has its own board so we don’t need to maintain ETL tickets on the Prism/SalesTracker boards. However...

• Question
• board
• jira

HI, I wanna delete the priorities that existes today in my Service Desk to create new priorities with new names. I would like to know if I delete the existing priorities the issues that has these p...

• Question
• jira-service-desk
• jira

Greetings,  I am the administrator of two projects created with shared configuration (Project-C was created after the Project-B and its based on the latter one mentioned configuration) - what I...

• Question
• custom-field
• jira
• jira-software
• required-field

The initial problem is that the Components view is not configurable and shows resolved issues too.  I have created an issue filter for each component as a solution, that filters out issues havi...

• Question
• filter
• jira

Some basic info about my Sprint configuration: I currently have my Sprint hooked into my Sprint Burndown Gadget. I have two Epics within this Sprint.  Each Epic has 10 Stories. Each Story h...

• Question
• jira

I'm using portfolio for our Roadmap which meant that the scope I'm playing with covers multiples years. I would like to know if this is possible to have the team velocity increase over time ... let ...

• Question
• advanced-roadmaps
• jira

I have the scriptlistner active that the changes to the project versions are distributed to the other projects. This also works. Now there are several project administators. I would like to forbid yo...

• Question
• jira
• scriptrunner

I need to adjust the JIRA account email address, not for an individual user, but for the system email that receives all email notifications from JIRA (new releases, updates, announcements, etc). Curr...

• Question
• administration
• change
• cloud
• email
• jira

Followed these instructions to make it so you could email a specific address, and if it had an Issue ID in the subject, would create an appropriate JIRA comment. The problem is that some of our user...

• Question
• comment
• email
• issue
• jira

Is there a way, in Jira Servicedesk, to get a list or a report of the time booked each month per organisation? I can't get it to show up. Eventhough I think it's a pretty common use. You have a time...

• Question
• jira
• jira-service-desk

Hi all, I have imported my projects into portfolio and assigned themes to each task. When I go back into Jira, and my project boards, I can't find anyway of showing the assigned theme in the iss...

• Question
• advanced-roadmaps
• jira
• theme

Hi, Sometimes we comment issues by ctrl+enter. It's faster and usual in many systems. But comment becomes "internal" and clients can't see it. And we wait answer.. And nothing... Our comments ...

• Question
• comment
• internal
• jira

Hello I created a generic event called "Departman". I added a user picker custom field in the notification scheme to this generic event. And I also changed the generic event to Departman in the tran...

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• email
• event
• jira-software
• notification

Hi All,     We have projects with multiple Components (e.g. ios, android, rest, backend) etc. Rather then using seperate projects with serperate sprints, I want to keep these components ...

• Question
• jira

Hello Our need is that when we link an issue to a closed one, we want the closed issue to be reopened.  I tried to do this with adding a custom script to the transition however even if I add t...

• Question
• issue-link
• jira-software
• post-function
• scriptrunner

Hi, we are using jira software and jira servicedesk on the same server, so we are able to move issues from jsd to software. Everything works fine, but there is the problem, that in jira servicedesk...

• Question
• jira
• jira-service-desk
• scriptrunner