I'm trying to inherit values when creating a linked issue, primarily the assignee since this can't be set in an issue collector, per Atlassian's documentation. I've added this into the workfl...
When trying to reach the JIRA server, the login screen loads fine. After logging in, with either firefox or chrome, I get a blank white screens. Sometimes there is a The Base URL health check has fai...
Hello, How do I filter tickets that are overdue for 8 hour? I don't need to filter overdue tickets that are older than 8 hours. Thanks, Lorenze
Hello, My workflow currently has a status In UAT with options for UAT Pass / UAT Fail to transition the issue. I currently have it setup where an attachment is mandatory. I would like to know ...
Hello, I recently upgraded to JIRA 7 and have found that the redesign for the Users and Role admin function does not provide a full view of the permissions. Now, only 5 users per role are show...
Hi, We have custom field of type database information (we pulled data directly from table). When user create new issue, he is able to see the list of values which get fetched from database but when ...
At my organization, we are currently using Confluence and looking into JIRA. I would like to know if a JIRA issue can be created with a custom form embedded in Confluence. For example, in...
If somebody has done bulk change for some issues then how do we get to know that who has done the change.? I have also seen the History but no information is provided in that.
This question is in reference to Atlassian Documentation: Defining status field values I'm trying to find basic documentation on the Atlassian's meanings for various statues. How is Done different f...
Hi, I'm trying to track/filter out Sub-tasks or Deliverables set as For Review or Complete where team members have forgotten to log time against... Any ideas? Working with JIRA ...
I have created JIRA software cloud instance ( https://aleksajira.atlassian.net ) and Confluence cloud instance (https://aleksaconf.atlassian.net/) and I cannot connect them by using Application ...
The two fields are custom fields. I want to sum them and put the value in another field: {{issue.fields.customfield_14010}} {{issue.fields.customfield_14011}} Is there some sort of function t...
Before I become involved, can I run my software using Windows XP on your system?
Hello, after restart JIRA not started I think that because subversion plugin catalina.out:JIRA 6.3.15 build: 6346 started. You can now access JIRA through your web browser. catal...
Hi, I need to set up our support@glasswallsolutions.com email address so this incoming mail create Service Desk Incidents. The existing setting is sup@glasswall.atlassian.net and only...
Hi, two questions in eazyBI: 1) I have two fields of issue type "Date Picker". I'm looking for a function similar to average resolution days but I need the time between the two customfields...
Hello, Can somebody please help me with the following scenario: How could something like this could be achieved in Jira? Query: project = project-name AND type = Sub-task (type...
We are configuring Jira software Cloud with Zephir add-on for test cases but we need to know how to add Manual Test Steps because we are preparing the importation of the test cases but steps fields a...
I'm trying to reorder the column display (header row) of the Portfolio Scope Report. I've tried dragging, holding to enable dragging, checking configurations, etc. and nothing. Screen Shot 2017-03-0...
Hi, I used a basic workflow when I started using JIRA. Then we customized our own workflow and implemented it to our projects. My problem is there are issues which are still UNRESOLVED but Completed...
I use JIRA servicedesk. When we close a ticket and our customer wants to answer, I would like to see it come back to my queu. I looked at the workflow but I can't find where I configure that th...
Hello, I have project with Security Level: Assignee and Members (Assignee and Reporters only can create and edit issues) So reporters can create and assign members to own issue and cannot vie...
Hi, We are trying to integrate TFS(on premise) and JIRA(on cloud) for traceability purpose. For that, we have installed TFS4JIRA(Spartez) add-on in JIRA and used TFS4JIRA Synchronizer to set connect...
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