Jira

I went through the quote process but not sure how to specify I want my own software and host it on my server.

• Question
• jira
• jira-administration
• jira-core

We are in the process of implementing service desk and would really like to use the knowledge base functionality.  However, the documentation we want to share with our customers should not be public...

• Question
• jira
• jira-service-desk

When I click on preview, nothing appears. I check the configuration, it sounds correct but maybe it's because of release I have: JIRA version 7.2.4 Confluence version 5.10.8 (the latest is the num...

• Question
• gadget
• confluence
• confluence-administration
• jira
• jira-administration
• +2 more tags...

I have a project that receives emails from an outside organization. We need all of the users from that organization to be able to see each others issues. I've used JSD's organizations to do this and ...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

When I attempt to create an issue in certain project, JIRA tells I must fill an obligatory field first: temp1.png Indeed, this fields is set as "required" in this project`s field configuration...

• Question
• jira
• jira-software

I would like to have boards based on the default filters, like all projects, assigned to me, created by me, etc. None of the default filters appear in the dialog to create a filter. What is the best...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hello, We are trying to create a custom field and use a select list conversion behavior to connect it to a REST endpoint.  The field works properly on the edit screen of an issue in JIRA, but w...

• Question
• jira
• jira-service-desk
• scriptrunner

We want our customers to be able to send requests without signing up and without ever interacting Directly with Service Desk

• Question
• jira
• jira-service-desk

I have a scenario where there are 5 agents who communicate with customers, but I also have 10 additional agents to contribute to resolving customer issues.  Is it possible to configure issue scr...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

• Question
• jira
• jira-administration
• jira-core

I also faced this problem, I have used following API 'https://xxx.xxx.xxx/rest/agile/1.0/sprint/31' u'{"status-code":500,"stack-trace":"java.lang.NullPointerException\\n\\tat com.atlassian.greenh...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a scenario where there are 5 agents who communicate with customers, but I also have 10 additional agents to contribute to resolving customer issues.  Is it possible to configure issue scr...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi everybody, After implementing JIRA a little over a year ago logging work is still a big point to improve on. It's gotten better since we've started using Tempo (the tracker is great) but not...

• Question
• jira
• jira-administration
• jira-core

We are planning to restore the development environment with production data through xml backup. We wanted to confirm that do we need to restore the home and installation directory from producti...

• Question
• jira
• jira-administration
• jira-software

Hi, When we add user accounts to different systems, we always log a case in Jira, even before adding the user to AD. The problem is when the user leaves. Then we do not easily get informa...

• Question
• jira
• jira-service-desk

We are 3 people in our company and we are struggling with the 10 user limit of the basic jira subscription. We need to allow our customers to create issues, view the kanban board and comment on issue...

• Question
• jira
• jira-administration
• jira-software

Hi! I have only Service Desk in my applications and i can't find functional of Issue Navigator there. Where is it? I want to use it like workaround as it's discribed here - https://jira.atlassian.co...

• Question
• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: FAQ for Resellers We are interested in buying  a) Confluence b) JIRA c) Bitbucket d) Bamboo plus extra plugins   Our q...

• Question
• jira
• jira-software
• purchase

I was wondering if I would be able to create a private task within JIRA? If not, would it be better to create a project for a user and apply restrictions purely to them so that the user can only cre...

• Question
• jira
• jira-core

Hi,  I need to automatically synchronize the same custom field between different types of linked issues. Any ideas using a free JIRA plugin? Thanks, Michele

• Question
• jira
• jira-software

• Question
• jira
• jira-core

For resource planning, I need to limit issues in a special way. The maximum number of tickets which have the same value in different fields need to be restricted. For example: If status = Open AND ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

This question is in reference to Atlassian Documentation: Working with search results Since the update to 7.3.0, we're missing the "Export to Excel" menu item. Do we have to enable it somewhere some...

• Question
• documentation
• jira
• jira-software
• server

Hi everyone, In the Automation Event log rules are failing because of a "com.atlassian.cache.CacheException". When investigating this i noticed that when you edit a rule the formerly working JQL ge...

• Question
• automation
• jira
• jira-administration
• jira-core

I'd like to embed few collectors on my website but without a dialog appearing for each of them. Simple form embedded on website would do the job, although I cannot find any snippet provided by A...

• Question
• issue-collector
• jira
• jira-core