Jira

I have a Service Desk use case where the host SD instance is not exposed to the public. Requests come in through an e-mail channel, and public replies are sent via e-mail.   I am trying to att...

• Question
• jira
• jira-service-desk

I would like to search for reported issue and its status based on a customfield value. Is it possible to do that with REST API and /or JQL?

• Question
• developer
• jira

When we are loading up a parent issue with subtasks we can see the subtasks for a split second then it goes away. This happens in internet explorer and chrome as well. Why can we not see the subtasks...

• Question
• jira
• screen
• sub-task

I am trying to setup a JIRA webhook with my local application client. I am able to setup the webhook using RequestBin URL and see the JSON response too. I need a way to post the JSON body to my local...

• Question
• api
• jira

This is my first time asking a question and I am quite new to plugin development. So far I've completed a JQL function plugin successfully and I've been asked to develop a report plugin so I figured ...

• Question
• jira

Hello, I am running the latest JIRA Software 7.4.1 and I am attempting to install JIRA Service Desk as an application alongside JIRA Software. No matter how I attempt to install JIRA Service Desk 3...

• Question
• jira
• jira-service-desk

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• Question
• jira
• status

Currently, when we are creating requests, an email is being sent only to the "customer" who has created the request. Is there a way to have this email sent to the group of agents that are respon...

• Question
• jira

Hi, I just posted a question here : https://community.atlassian.com/t5/JIRA-questions/Bitbucket-cloud-integration-with-Jira-server-doesn-t-work/qaq-p/621404#M205477. My question was immediately&n...

• Question
• jira

Hi, I'm in the process to link Bitbucket cloud with a Jira server, but it doesn't work. I have an existing Jira server hosted locally in my company. We want to link it with Bitbucket cloud to ...

• Question
• bitbucket
• jira

Hello! In issue navigator we can filter issues with a JQL field named "company", which is part of Atlas CRM plugin. This field though, is not available to select as a column. Is there a way to make ...

• Question
• atlas-crm
• cloud
• jira
• jira-cloud
• script

I have been learning JIRA for the past week or so, and in doing so I have put in a lot of bogus data. Is there a way to revert to factory install so to speak. It is JIRAs cloud application.

• Question
• jira

Hi, When i invite and send test emails email are sent. But when i create task or mention the developer not getting email notifiations. I have configured Gmail.

• Question
• jira-software

I have not seen any documentation about this topic. Does any exist? Trying to register with PKI and it says it can not authenticate me.

• Question
• jira

hello guys, what is your thoughts about how JIRA can be used to help the scrum master facilatiting the daily stand-up? Also, our team is bit large, about 20 members. and we found our dailies take at...

• Question
• agile
• jira

 So in Agile, interaction of processes! now i'd like to use JIRA at least close to ideally.. we have lot of user stories, as we plan for our upcoming sprint, the team write all the sub-tasks the...

• Question
• jira
• process
• task

I have a project that will be shown when I got to Setting, then hit projects. However, when I click the projects tab and go to view all projects it doesnt show up... why 

• Question
• jira

what will be the consequences of deactivateing and then activateing the same user in JIRA? What will happen if i deactivate one user and then activate the same? The user will be at the same groups? W...

• Question
• jira
• jira-cloud
• jira-software
• user
• user-management

Anyone know if you can insert CSS code in the banner or is there another way to change the look of the dashboards? I have users who complain about the margin in the tables, which being too large limi...

• Question
• jira

@Fidel Castro Hi Fidel, I have the below requirement could you please suggest me on this. "If by mistake anyone creates the Main ticket instead of a subtask, the new ticket which is created should...

• Question
• jira

I am using Jira Cloud. Assuming I have changed a custom field name, is there any way I can find and replace that field name in many JQL filters at once?

• Question
• jira
• jira-cloud
• jql

When i'm trying to access jira via 'help.company.com' on LAN, login page loaded but it does'nt seem properly. There are 21 errors on Developer Console (Chrome).  help.company.com from WAN is OK...

• Question
• base-url
• jira-software

How to change project template for existing project in jira to kanban board specifically. thanks. Verison: 7.2.4/ thnaks.

• Question
• jira

Hi,  My company uses two instances of JIRA Core 7.2.3 (Server): production and a test one.  Production: Service Desk: 3.2.4 Software: 7.0.11 Test: Service Desk: 3.2.4 ...

• Question
• jira
• jira-service-desk

I'd like to categotize the issues of a project by a subtype. I do not want to creat "subtasks" but a category of every issue where the value depends on the issue type.    Example: Issue ...

• Question
• jira