Jira

We created an HTML email notification, for when a new ticket is opened. We created a simple HTML template, but whenever it's triggered the email sent looks like the screenshot below. We do...

• Question
• email
• html
• jira-core
• template

Hi There, For some reason when the parent ticket has been moved to done and has been released with the fix version, the sub-tasks are remaining in the 'done' column. How can I get these off my kanba...

• Question
• jira
• jira-software
• kanban
• sub-task

Hi There, is it possible to migrate JIRA 1001.0.0-SNAPSHOT (cloud) to Jira 7.3.7 (Community Edition) as every time I try I got following error: "Error importing data: java.lang.IllegalArgum...

• Question
• developer
• jira
• jira-cloud
• jira-software

Hi All, is there a way to change the "old issue" status in a board. For issues that are older than 14 days we get this message (see image below). We commonly have tickets that runs for months and ar...

• Question
• jira
• board
• kanban

...] Saving object: com.atlassian.crowd.model.user.InternalUser@6ab99ea8[id=<null>,name=choate-personal,createdDate=Mon Jun 12 10:09:16 EDT 2017,updatedDate=Mon Jun 12 10:09:16 EDT 2017,active=true,e...

• Question
• crowd-administration
• jira
• jira-administration

Hi All, We have upgraded our instance from 4.x to 7.x and noticed that all the custom field are not working. "Java script ( in custom field description ) is not working after upgrading to JIRA 7" ...

• Question
• jira-core

Webhook with filter ("project = <project 1 key>") and Events "Issue Created"   Sometimes it's fired on created issues on issues of <project 2 key>   I haven't found any comp...

• Question
• jira
• webhook

Please help. I need to look at two custom date fields and find the number of days between them.   I've tried multiple ways and times, to get this to work and I've found things on the internet t...

• Question
• jira
• scriptrunner

Hello All ,    I am a JIRA administrator . I want to to write a JAVA code using REST API in JIRA. Using JAVA code i have to develop / change some thing in my JIRA administration part.&nbs...

• Question
• api
• capture-for-jira
• jira
• jira-cloud
• jira-core
• +2 more tags...

Hi Team, I want to create custom field as Drop-Down this field has 2 LOV’s: YES,NO·  If i select “YES”, additional Text field should be displayed to get the Existing task ID.(This text field s...

• Question
• custom-field
• jira

could i read only a field adding a Java code in the description of the field? i want to map the Work item created with TFS4JIRA but i would the field in read only because the users can edit the field...

• Question
• field
• jira
• read-only

...reated and automatically closed with the comment "Closed automatically". This is my plugin code:   public void execute(Map transientVars, Map args, PropertySet ps) throws I...

• Question
• jira-development
• jira-software
• post-function
• transition

I have workflow screen associated with each transition. Mainly transitions have checklist.  I want a textbox, which will appear when I check any checkbox. 

• Question
• jira
• jira-software

Hi guys, I have two JQL request : 1)              "project = "USER" AND issuetype in ("Add / Remove a Temporary Access", "Add / Remove an Access") AND component i...

• Question
• development
• jira
• jira-development
• jql
• request

what is the fix

• Question
• jira

Hi, I have a question about JIRA Cloud and scheduled tasks. Is possible to run a script every night at 00:00 (for example)? I think this could be possible on JIRA Server, probably with Services (I'...

• Question
• jira
• jira-cloud
• script

By default JIRA uses ${HOME}/log directory to keep its log files. But I want to change it to /var/log. One way of doing that is. I can change the log4j configuration and provide absolute path but th...

• Question
• jira

Is it possible to have an Issues remaining estimation in Story Points, and not in hours? We are estimating in Story points for our program, and having remaing estimation in hours kind of contradict ...

• Question
• estimate
• jira
• story-points

I have a workflow, where each transition is associated with the sprint. I want to view each transition screen detail. Currently, in History tab I am able to view everything. But I wanted to view the...

• Question
• jira
• jira-software

I have too many tasks in backlog. I planned 3 sprints. I want, either when I start sprint all issues must have filled defined criteria. ex. I have task - create dashboard in backlog When I move it...

• Question
• jira
• jira-software

  As per screenshot I an recieving the error message on some of my custom reports? We require these for our daily scrum meetings each morning. 

• Question
• jira

When adding Tasks \ Stories to the scope of the Portfolio plan, themes related to epic of which the Tasks \ Stories are children, aren't inheriting the theme. One would have to manually update ...

• Question
• advanced-roadmaps
• jira
• theme

Is it possible to create additional field/properties to the link-issue relation? I mean, when you relate issue XX-1 with issue YY-1 write additional information such: Quantity or Impact Value.&...

• Question
• jira
• custom-field
• issue
• link

Hi, I want to know how much time was spent  for rework after testing was failed. But currently I don't have the status "Rework" or kind of. Is it possible to get the report how much time ...

• Question
• eazybi
• jira

I've created a html form for new merchants which captures their details and attachments but now i need to add the captured informaton on to jira as a new sign up ticket/issue using API

• Question
• jira