Jira

We're using a scripted listener to send a custom email on an event that's triggered by a workflow post-function. The problem is that sometimes, users get duplicate notifications, and it's unclear why...

• Question
• jira-core
• scriptrunner

I have a project set-up in JIRA core that has task management information (manager creates issues/tasks and assign them to team under her). Currently team can see each-others tasks and we want to res...

• Question
• jira

Hi! I've done the instruction (https://confluence.atlassian.com/jirakb/how-to-create-manager-approval-for-multiple-departments-in-a-workflow-744325603.html), but I need a condition for the "Approved...

• Question
• approver
• jira

Hello community, Need your assistance. Here's the simplified scenario: Workflow: To Do >>> In Progress >>> Done Sub-task blocking condition here: To Do >>> In Progr...

• Question
• jira-software

Hi, We support multiple platforms (macOS, Windows, iOS, Web, Linux) and for interface features, we need to create an issue for each affected platform, so that each team can work on a copy of th...

• Question
• jira

I need to query a few hundred issues for a specific numeric custom field and a couple other regular fields.  Is this possible?  Thanks.

• Question
• jira

Error - Configuration format has changed in version 2.6.0. If you're using an older format you need to restart the wizard from scratch. I get this error while doing csv import. Please help I've sa...

• Question
• jira

Probably a silly question, but I haven't found anything stating it clearly... We purchased the starter, 3-user server license for Jira Service Desk, and there are still Business Projects available f...

• Question
• jira

Hey,   I'm trying to delete status from workflow, but I can't because I have error "common.forms.ajax.servererror"   Then I tried to delete transaction same thing.   Please help...

• Question
• ajax
• jira
• jira-software
• workflow

I would like to be able to, in Jira Cloud have my numbered list formatted to be 1. This is the first item. 1.1 This is a sub item 1.2 This is a second sub item 2. This is the second sub item &nb...

• Question
• jira

Need instructions on how to split issues in this version on 7.5.1 Jira Software

• Question
• jira
• server

...ending--; checkFinish(); }, error: function() { if(first) { lookupLabel(issue); } else { error = true; jiraCache[issue] = 'error'; processIssue(issue); } pending--; if(!f...

• Question
• developer
• jira
• jql
• rest-api

Hi! I am trying to do an issue transition using Python jira package. jira_auth.transition_issue(issue, '241', customfield_11470 = {'value': 'Инициатива кандидата'}) The issue object is correct: wi...

• Question
• jira
• python
• rest
• rest-api

Hello all,  First let me say eazyBI has been a godsend for use for detailed reporting. We're getting a lot of useful data from the reports I've created in only the first week of use. Currently...

• Question
• addon-com.eazybi.jira.plugins.eazybi-jira
• eazybi
• jira

I am having trouble getting the resolution field to show anything other than Unresolved on an external system import. I am locked into importing over 50k issues 1000 at a time in csv format and I nee...

• Question
• import
• jira
• resolution

This question was raised here. However the resolution is not satisfactory. In the issue navigation (Issues>Search Issues), when trying to add the default field "Status" as a column to my tab...

• Question
• jira-core

I am just getting used to Trello,  and finding it very useful,  especially the email to board feature. Before I become too used to the  "free for ever service"  are there any lim...

• Question
• jira

Hi Use-case: Precondition We have two Sprints. Sprint 1 has some tickets which are open Sprint 2 has some tickets. NOW: If I close Sprint 1 and move all open tickets into the Sprint 2, the orde...

• Question
• jira-software

Hello! Is there a way for users to be able to upvote an issue they created?   Currently others can vote for it, but not the creator/reporter. Thanks, Summer

• Question
• jira
• vote

Hi guys,   I was discussing with my customer about some needs that they have. I don't know how to do this configurations in JIRA. Could you help me please? There are 3 situations: 1. ...

• Question
• jira

Hi,    I'm having an issue isolating new users to a particular project.  I did the following:  - Created a new project  - Created a custom Permission scheme and ass...

• Question
• jira

Hello everyone, I'd like to know if it is possible to find out the following Total points Points done Points left As at a given date. Ideally at sprint end or start. For a given fixed vers...

• Question
• jira
• jira-software
• sprint

We have issuetypes that change from one issuetype to another depending on how customers report certain issues.  They can move from a troubleshooting issue to a defect for instance once they can ...

• Question
• jira

I must be missing something obvious but I can't see how to add existing Jira Epics to an already created Plan.   (When I created the Plan I was getting server timeouts. The only way around ...

• Question
• advanced-roadmaps
• epic
• plan

Hi. I know this can be done in Scriptrunner Server. Just want to make sure I can set a Group Picker field value in Scriptrunner Cloud as well. The need is to set a Team group picker field value to...

• Question
• cloud
• jira
• scriptrunner