Jira

I deleted board which had planned sprint. Now whenever I try to add Sprint to an issue I can see Planned sprint from deleted already board. Is it possible to delete a Planned sprint without having ac...

• Question
• jira-software

At "System" -> "Applications" I tried to install the JIRA Service Desk Application. But it failed. Message: An unexpected error occurred. Refer to the logs for more information.   In the ...

• Question
• jira-software

...ontextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,jira.general,com.atlassian.jira.projects.sidebar.init,jira.global,-_super/batch.js?agile_global_admin_condition=true&hc-e...

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• jira-software

Hi All, We are working on a POC to capture data through Jira cloud rest API, Harvest API and HipChat Api's. As far as harvest is considered, a param called updated_since can be passed to get only i...

• Question
• jira

I am collecting login and logout information of Jira from atlassian-jira-security log. I am able collect collect regular login and logout information. But, when user close the browser while logged-in...

• Question
• jira

Hi, we use the jira service desk and want to change the order and default priority because get a lot of issues with critical priority. When trying to change the Default scheme I get an unauthorized...

• Question
• jira
• jira-service-desk
• jira-software

I'm afraid I'm circling the drain on this one. I'm hoping that in describing this, someone will point out the obvious thing I've missed.   Start with an old 6.5?? Standalone JIRA server. I upg...

• Question
• jira

2017-12-17 01:31:14,156 http-nio-9090-exec-2 WARN tarun 91x740x1 ejgkhi 111.221.53.24,127.0.0.1 /rest/dev-status/1.0/issue/summary [c.a.j.p.devstatus.provider.DefaultCoordinator] Abundent Bitbucket (...

• Question
• jira-software

I'm being driven slowly insane by trying to decipher the manual here.   I have a project, usng a kanban board, i have an existing backlog, and 'in progress' and 'testing' and 'production' cate...

• Question
• jira-software

Hi guys, how are you? I´m workin in a Jira project in my company, and yesterday I renamed a field and after this i´m lost every data of this field. The data registered on the tickets were also lost. ...

• Question
• data
• field
• jira
• rename

I'm new to Jira administration, and I'm a bit confused. Using any of the 3 default project types in the Software category (so Scrum/Kanban/Basic), I'm not able to set the Resolution. All I can do i...

• Question
• jira

I am trying to connect Crucible to the JIRA user directory for the user management, so that I can import the users from JIRA to crucible,  while adding the directory I was asked for Application ...

• Question
• fisheye-crucible
• fisheye-crucible-administration
• jira

We are currently planning to remodel and migrate database from mysql to tibero. However am unable to find any data model which can connect tibero, could someone help on this?

• Question
• bitbucket
• confluence
• jira
• jira-service-desk

Any idea how I could change the Server ID Setting in atlassian licences? I´ve bought some licenses which I do not use anymore. I would like to use them on another server-id. Would be happy about in...

• Question
• jira
• licence

Hi,   I was looking for the definition of issue types. I found the following page: https://confluence.atlassian.com/adminjiracloud/issue-types-844500742.html But could not find the definitio...

• Question
• atlassian-support
• jira

Hi! It's my first time asking a question here. I've seen somewhat similar questions but just can't quite find the answer. I hope this question is clear! Every time I move an issue in and out of a sp...

• Question
• jira
• jira-cloud
• notification

I recently purchased a 10 person license of Portfolio for our web team (4 people). My JIRA is licensed for 250 people. When I installed Portfolio for JIRA and licensed it, it tells me I must upgrade ...

• Question
• advanced-roadmaps

Sometimes we have users who cannot create new issues, despite clearly having permissions to do so. The problem seems to go away if we re-index. We know that re-indexing is recommended after configur...

• Question
• jira

Dear.   Could you share me how to manage traceability matrices in JIRA? or any recommendation.

• Question
• jira

I am having an issue where a set of issues are missing from my Portfolio scope.  By reading Configuring the scope table in the troubleshooting, it looks like it is because I am ex...

• Question
• advanced-roadmaps

Can no longer find my way to the page referenced here:  https://confluence.atlassian.com/jirasoftwarecloud/configuring-a-board-764477974.html

• Question
• jira-software

Not paying attention, Sprint 3 was started when Sprint 2 should have been started. We will do Sprint 3, just not now(must be after sprint 2) I don't want to delete the now started sprint, but need t...

• Question
• advanced-roadmaps
• jira
• scrum

Hi,  We (Workboard) provide seamless Jira integration with REST API with basic authentication and it works absolutely fine for all our customers. But with our enterprise customer tier, our...

• Question
• jira

How can a customer choose assignee while creating a request in service desk? We have a requirement, let's say that there are things need to be solved in next 30min, so any customer submitting su...

• Question
• jira
• jira-service-desk

I have an ask, We have a JSD project and with three defined issue types and related request types just to keep all together. Now I have added a new issue type to JSD project called BUG and it has no ...

• Question