Hi Support Team,
I am working in a Business Space (Company-managed) project called ACCOUNTING, and I have 3 different workflows with different issue types and different status sets:
- AP (Accounts Payable) — with its own statuses (New Bill, Bill Validation, Bill Payment, etc.)
- AR (Accounts Receivable) — with its own statuses (Not Started, Report Validation, Payment in Process, etc.)
- Tasks — with standard statuses (Open, Backlog, In Progress, Resolved, etc.)
What I need: I need 3 separate boards, one per workflow, where each board only shows the relevant statuses and columns for that specific workflow.
What is happening:
- On one board, I can see the statuses and configure columns correctly.
- On another board, the statuses from my workflows do not appear at all — they are either missing or stuck in "Hidden statuses."
- On the board where statuses are visible, I cannot edit or rearrange the columns — the board is locked in Advanced mode and shows the error: "Unable to save your settings. We couldn't apply your column configuration settings."
Previously, there was a simple way to switch the board view depending on the selected workflow. This no longer seems to be available.
My questions:
- Is it possible in a Business Space (Company-managed) project to create separate boards, each showing only the statuses and columns of one specific workflow?
- Why are statuses disappearing on some boards and how can I fix it?
- Why is column configuration locked in Advanced mode and how can I unlock it?
- Is this a recent product change? If so, what is the recommended approach for managing multiple workflows with separate board views in a Business Space?
Thank you.