Jira

Epic Name error unable to save Issue

• Question
• jira

Need some help or suggestion  to help sort our backlog. We are  using a couple of different methods to manage the flow of work: We use a Kanban board for ongoing team work We use th...

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• developer
• jira
• jira-software
• rank
• structure

I would like to set working hours in particular project.   How to set working hours per project in service desk  ?

• Question
• jira

 - Reason I updated JIRA Software Server from v7.2.4 to v7.8.0 on Monday - Description Pop up window only "null.prompt" when I click "Create Branch" on Issue. - Browsers what I tested IE Ed...

• Question
• jira-software

Hello Team, white trying to bulk edit issues in Jira ,We are getting timed out error, I noticed that If we start Bulk edit in one node(Eg-Node1) after some time it will automatically switch to anot...

• Question
• bug
• bulk-edit
• data-center
• edit
• jira
• +1 more tag...

Hello, I already created a custom field (assigned group) and selected group picker (single group). Saved it, already appeared when I create new ticket. But, I cannot see any group on the dropd...

• Question
• jira
• jira-administration

I do not want the ticket numbers to start at 1.  Is there a way to set the counter to some other number? 

• Question
• jira-core

I'm looking to find out the peak times of my Tier 4 support by monitoring the number of tickets created every hour, by day. And I can't seem to find an easy way to make this happen. Does anyone have ...

• Question
• hour
• jira
• jira-service-desk
• report

Under System the Jira Backup create a backup for the server then download the backup file.   I would like to automate this and send the backup file to AWS Glacier does anybody some suggestions...

• Question
• backup
• jira

Hi, I am looking to know if it is a good idea to keep Zephyr for Jira if i have about 350K test cases to be migrated to Jira on prem. Does on cloud or on-prem makes a difference in perfromance?...

• Question
• jira-core

I know how to Log work on an existing task.   Is it possible to Log work when creating an issue? I don't see the field as an option when creating the create issue screen to allow users to crea...

• Question
• jira

Hi,  I want to create hierarchy for my issue types. For example I want sub-task to roll up to task (which they do automatically) but I also want task to roll up to an activity (For activity whi...

• Question
• jira-software

Hello,  I am setting up a brand spankin' new JIRA instance. I am having some confusion with how to use issues types and request types.  As an example, I have a project for accounting...

• Question
• jira
• jira-service-desk

Can you help me to point where I can change the list of "Select a system (optional)" in Service Desk?   There are a lot of items which are not needed like "Active Directory" or "Billing Servic...

• Question
• jira
• jira-service-desk

Hi Folk, We're getting ready to make a move from our single instance JIRA with a colocated MySQL database to JIRA Data Center with an external Postgres HA.  Does anyone have any recommendations...

• Question
• jira
• postgres

We are creating an intake process to automate the JIRA ticket creation. I’m trying to access JIRA issues via Jira REST API but its giving a 401 or 403 error (Access denied or forbidden) error. I’m u...

• Question
• jira-software

How should I go about getting all issues in a project in groovy scripts? I need to write a script to iterate over all the issues and make changes to each of them. 

• Question
• jira

When I get a text message on my phone that needs an action, I want to create a Trello card for that action. I've spent a lot of time searching around for an answer but can't find any references to te...

• Question
• trello

We just upgraded from JIRA version 6.0.7 to 6.3.7 and since the upgrade we are unable to successfully add an attachment to a JIRA issue. Also, all JIRA items that existed prior to the upgrade that ha...

• Question
• jira
• jira-administration

Just installed but have not finished configuration.

• Question
• jira-core
• server

Hi,   As I have read many posts about EAR/WAR installation vs standalone installation I decided to give it a try, but I can not find installation(only standalone).  Please, can you point...

• Question
• jira

  We have GitHub repos linked to Jira tickets. Under development section in the ticket, pull requests show as open as shown in the picture above, when they got closed 21 days ago. Is there any ...

• Question
• jira

I'm struggling with developers working out of backlog rather than the sprint board. Is there a way to limit access to backlog so that they can't really work from there and are forced to use board ins...

• Question
• jira-software

I'm trying to find a way to automatically link all JIRA records that share a URL entry (in a specific field) so I can then generate a pie chart which gives me a reflection of the commitment stat...

• Question
• confluence
• jira

Hi all, I'm trying to solve an issue for one of our development teams. We have Jira-Bitbuket integrated and we're seeing successful creation of branches from Jira. We can also see that when new code...

• Question
• bitbucket
• jira