Jira

Hi, I'm a bit confused with the installation of Service Desk onto my Jira application. My work's Jira application (7.6.2) has a 'Try It For Free' button on the bottom right of the Admin > Config...

• Question
• jira-service-desk
• jira-software
• jira-software-server
• server

I have an orphaned dashboard that was created by a former employee who has been removed from the system.  This user created a dashboard, and I want to delete it as the admin.  How can I acc...

• Question
• dashboard
• jira
• jira-administration

I have created 40+ tasks in my project under four (4) Epics (the major lines of effort for the project). I want to put all the tasks on the backlog so they can be assigned to a sprint. They only show...

• Question
• jira-software

I need to create a plugin whose only function is to open a custom dialog when the user enters the dashboard... any idea/example of code to open the custom dialog after the dashboard page is loaded ...

• Question
• atl-dev
• developer
• jira

I'm having the same problem as that : https://confluence.atlassian.com/jirakb/html-tags-in-backlog-view-936512595.html While viewing the issues in backlog, there are HTML tags shown over the is...

• Question
• jira-software

[we are on the cloud version]   I see several older posts talking about plugins and such. Is there any update to make this a built in function of Jira?  If Field One is checked,  F...

• Question
• cloud
• jira
• jira-cloud

I'm trying to configure a SAML 2.0 plugin that has no support or documentation. In my dev instance of Jira, the plugin worked. It also worked in dev and prod instances of Confluence. When trying to c...

• Question
• jira
• jira-server
• server

A customer for a project is getting duplicate emails from JIRA. They are the only customer on this projects.  This is happening for all emails they get. An example of this is when a public comm...

• Question
• jira

Hello, I had a problem where I needed to make the Sprint field required when creating bugs. I had to create two different workflows (1 for bugs and 1 for everything else) and attach them both to...

• Question
• cloud
• jira

Hello all,   My company is currently running JIRA CORE 7.4.1 and I am looking to dabble in JIRA Software. I have a lot of questions in regards to ... same server... database... is it a bolt on....

• Question
• jira
• jira-core

As far as I can tell, it's not possible to put the Workflow actions on an issue edit screen, e.g. via adding them on the screen scheme.  I imagine this is because Workflow is not a "field" per s...

• Question
• issue
• jira
• workflow

i am not able to get api value from jira using ajax call please help me   Failed to load http://rssoftware.atlassian.net/rest/api/2/user?username=TonmoyS: Response for preflight is invalid (re...

• Question
• cloud
• jira
• jira-cloud

Hello all,   I'd like to have Jira notify the user I mention when commenting on a ticket For example: [~ed] Can you provide the steps in which to reproduce this bug? To get the ...

• Question
• jira
• jira-software

i am not able to get api value from jira using ajax call please help me

• Question
• atl-adm
• jira

I'm trying to create an add on and I need to pull the list of issues in a project. However, maxResult is only 50.  I find out we need to do pagination in order to solve this problem. it co...

• Question
• api
• atl-dev
• jira
• jira-cloud

I would like to know how to have custom fields show on the preview screen for an issue. When you click into an issue card from the Kanban board, a preview shows up on the right hand side of the scre...

• Question
• cloud
• jira
• jira-cloud

If you look at the jiraissue table in the Jira database there is a column called "resolution" which indicates the resolution status of an issue.  Examples of the numerical values there are 10002...

• Question
• database
• jira-software
• jira-software-server
• server

Bit difficult to explain...   When I do a issue query/filter in Jira on my stories and have Feature Link column in the results table, the feature link displays:  Big Feature Name   ...

• Question
• confluence
• jira

I would like to be able to create a bar chart of all (or selected) Epics showing their progress.  For example, for a set of 5 Epics in my project, I have 10 stories for each Epic.  I would ...

• Question
• cloud
• epic
• jira-software
• jira-software-cloud

We installed JIRA Data Center version 7.9.1 on Azure. It's throwing an error on Internet Explorer 11 but working on Chrome. Version 7.8.2 is working on both the browsers.  

• Question
• data-center
• jira
• jira-server
• server

Trying to find a way to back-end update some data to support changes needed for Portfolio.  I need to find a way to get a list of issues, via SQL, that have the Team field equal to a specif...

• Question
• jira-core
• jira-core-server
• server

It seems I'm missing the smtp info for our email server but I could be missing additional information as well (and perhaps permissions).

• Question
• confluence
• jira
• jira-service-desk

In this case someone has put in an original estimate of 30000 hours for a task and now every time a person goes to log hours into the task they see something short of 30k hours, like 29913 hours or s...

• Question
• cloud
• jira
• jira-cloud

Here are the logs from the current state of jira:          Currently getting back 521 errors and 502 errors when accessing my jira instance through my cloudflare managed...

• Question
• jira

From time to time we get attachments that we put in a folder in our google drive. What i'm trying to do is whenever a new file is put in this folder, a new Jira issue is created with this file attac...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud