We starting to love using Jira Cloud for managing our projects. I notice that custom boards cannot be added with stock Jira, So i'm open to plugin suggestions. Background: We've struck upon a proje...
See the image below: These icons are showing up and making the display tough to read. Any idea how I get rid of these?
Per agile theory, stretch stories should not be counted for the committed velocity but if completed in the sprint then should be counted for the actual velocity for that sprint. How to achieve this i...
Hello! Right now in our current Jira Service Desk workflow we have certain fields that are required (validators) in order to transition to the next step. If someone doesn't fill out a require field,...
Hello, guys! I Would like to move my issue from one project to another project and I am using this documentation: https://confluence.atlassian.com/jiracoreserver073/moving-an-issue-861257345.html?_...
I have the following script in place and running, however after it was created our processes changed a bit and I'm not sure how to account for those changes. Currently the script looks at the ...
I am writing a script for an escalation service using ScriptRunner. I'd like to get the link to a Service Desk request via the portal. IOW, I'd like to get the "X" for the issue key in "https://examp...
Hi, I am currently developing a plugin to allow a custom project template selection from the create project dialog. I have created the plugin and installed it but need more documentation with ...
I'm trying to setup a (semi) automated workflow for review of user assignments in a group and I've been looking at custom field values. I have created a custom field value with 2 radio buttons (Keep ...
Hi community, i created some test-account in the past to test 3 different plug-ins from the marketplace. Now after couple days the account is disabled. As it is written in the rules of test-acc...
Hi All Context: JIRA 7.2.7 version. I recently migrated our database from MySQL to PostGre SQL (unsing XML export import procedure). After migration to PostGres i am observing this error in the lo...
Hi all, We have JIRA Service Desk already to communicate with our customers and we have already working JIRA Software on local server with our developers. We investigating the possibility of t...
Hi there I am cleaning up my backlog before starting a new project. The team planned a whole new feature and created tasks for it which are waiting in the backlog, ready to start working on. ...
I'm new to EazyBi but trying to create a measure that will show how long each issue has spent in each status. i.e if an issue took 40 days from opening to close how do I show it spent 10 days...
We have a cloud-hosted Jira and are transitioning to self-hosted. The cloud Jira has an issue view screen that floats above the kanban board when we click the issue. The self-hosted Jira does not. It...
Sorry, I confused with my question. It's ok now. What I want to ask is if I can change the first state when I'm creating an issue. I was working with someone who managed all my jira, and he cou...
Using JIRA server 7.10.0 When viewing other profiles, the thumbnail in the top right incorrectly changes to that of the currently viewed profile. It should be showing the thumbnail of the curre...
Outside of the actual plugin files being removed for an uninstall is there really any difference between an uninstalled plugin and a disabled plugin? I have some old disabled plugins that I'm going ...
URGENT - how to enable mail connector logging in the cloud platform ?
Hi, I created a group of users. I created a project for them. I need to limit them to have access to their project and their tasks only. The administrator could add issues to the project of cours...
I am trying to count time period between two transition, how time it took for that phase??
Hello, I have to move incoming mails from mail-account to local filesystem. I have 2 problems: 1. no description added 2. how can I set the priority like in mail? here is an example which works ...
Hello, guys! We are using ScriptRunner. I would like to check whether the current issue has a link to confluence. I can see other links, however the following code does not show a confluence...
Hi, is there a way to edit the 'Requests' menu in the header (top-right) in Jira Service Desk's Service Portal? I have a problem with it, as it's not showing requests where I am on the watchers list.
In case of creating an issue from the email received by mail server how to enable notification sent to the sender of the mail?
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