Jira

We're using Jira internally with the REST API linked to our application. When a customer uses the feedback button in our application, we create a user on the fly and then create the issue using ...

• Question
• jira
• jira-service-desk

Trying to implement custom authenticator with Seraph, custom authenticator is not getting called and cannot see the log messages as well. Any help would be appreciated.

• Question
• jira
• seraph

We have a project with four major lines of effort, each we made into an Epic. We also have a handfull of tasks under each of these Epics, that we just built at the Project level. We now want to move...

• Question
• jira

I am trying to setup an automation rule in help desk that is triggered by the time a request is created.   How do I derive that information from the createdDate?  Thanks.

• Question
• jira-service-desk
• jira-software

We're exploring new ways for our team to submit bugs and feature requests. We're requesting Jira users (e.g. account management) to submit a Jira ticket for each request. We understand there wil...

• Question
• backlog
• duplicate
• filter
• jira
• priority

Date/Time of a user's change is reported incorrectly in the notification email.   For example, the notification email was sent on 1/22/2018 at 1:30 PM but, the comment noted says i...

• Question
• cloud
• jira
• jira-cloud

Want to load Jira bug form when i load a page not when i click issue button

• Question
• jira
• jira-administration

Hello,   I have a strange issue, where if I have agents email our email handle (which points to a JIRA Helpdesk Project) - two duplicate tickets get created. One is a "task' issue type, and on...

• Question
• jira-core
• jira-service-desk

We have a custom field with group picker and we would like to restrict and show only the groups starts with the project key. For ex :  Project is abc  group should show only abc-12, abc-...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• custom-field
• group
• jira
• scripted-field
• +1 more tag...

Hi, I have a scenario of TestCase with 2 steps, and need to update Test Step status through API. Im trying below URL but seeing error.   http://<Server>:<port>/flex/services/rest/l...

• Question
• jira
• zapi
• zephyr

I have a required custom field that I want to hide from the Create screen but to still be visible on the Edit and View screens for issues. How do I do that?

• Question
• jira

I am trying to figure out how to officially sign off on projects that have been completed. I am confused as to if I just simply choose the Done option and or if there is a Sign off aspect that I am m...

• Question
• jira
• permission
• user-management

Subtasks of issues do not show up as separate cards within a swimlane dedicated to the parent issue, despite board settings set to: - Base Swimlanes on: 'stories' (Group sub-tasks under their p...

• Question
• jira

Hi,   I started a new sprint that have three weeks, but is showing two weeks on "days remaining".   Anyone having the same issue?  

• Question
• jira-software

Jira adds padding around the body that I want to override.  I have already implemented a 0 padding !important in our css but it isn't taking effect.  Does this have to do with the order the...

• Question
• jira

We are currently using Jira 6.4.1 with a future goal of upgrading to Jira 7.*. I would like to first get current on Jira 6.4, however. The documentation for upgrading to 6.4.2 (and my own sandbo...

• Question
• atlassian-support
• jira

I would like to create some unit/integration/functional tests for my plugin. I've done unit tests for a plugin before, but the input and output I was testing was Java Core objects, not Atlassian JIRA...

• Question
• jira
• mockup
• test

when i am trying to do integrity checker for Check workflow current step entries got 504 Gateway Time-out. How to set this issue?     Thanks in advance!

• Question
• jira

Hi, Sprint Name change in One agile board is reflecting in the Other board. Each agile board dedicates to a different project, there is no common thing in the board, still Sprint name change in one ...

• Question
• jira
• jira-software
• name
• sprint

I need list of projects associated with screen or screen schema. is there way like SQL query 

• Question
• jira

Looking to use GIT and Jira together, where on the Jira admin do you set this up smart commits.  Thanks

• Question
• git
• jira

We are currently using Jira Service Desk to handle Technical Support, however I am having issues getting the correct notifications to the correct users. We are using Jira Email This Issue, but I am s...

• Question
• jira
• jira-service-desk

Hi, I am wondering what the recommended header size is for the customer portal. I created a banner at 2000x2000 pixles to give the images a clearer look. When I load the page on a desktop it render...

• Question
• jira
• jira-service-desk

Hi, I want to bulk link set of test cases to a defect that I just created.  Is there a way to do it? I tried the bulk change, edit issues option but there seems to be no option for linking to d...

• Question
• jira-core

I have a Jira software project which uses the Kanban template. When I transition an issue to the Done status, the issue resolution is also set to Done. How can I optionally edit the issue reso...

• Question
• cloud
• jira
• resolution