How to import data from IBM's Rational Team Concert into Jira?
I released a version from my Kanban board, and it took all the issues from the Done column. This is what I wanted to happen, but I was also hoping I could still access them somewhere. Is there a way ...
I have been tasked with "building" the Jira servicedesk for our IT department at the college I work at. One question my superior wants me to ask is, do we have to manually "build" everything, or is t...
Our agency is new to Jira. We have been using Teamwork to organize projects. Can we start with a simple agility board to get used to Jira and then transition into a Scrum board that is more robust la...
I am installing JIRA Software and JIRA Servicedesk on the same linux server (different directories) however i first installed JIRA Service desk, and the service installed was jira. But after installi...
We are trying to create a eazybi report that will show the fix version changes on a issue. for example: 1) Issue A was part of the current release, but was moved to a different release 2) Issue B ...
Hello I'm using Jira Core 7.9.2, I have Jira iCalendar plugin preinstalled, i would like to know how to work with it. Thank you
Clicking the comment button on the top left corner on view issue does not bring the new comment field on the screen after the upgrade from 7.1 to 7.6.4
I run this script in the Script Console. I am trying to set status for issue. I use "issueService.transition()" method for this purpose. The full code looks like this: import com.atlassian.j...
Hello To All, I had a question regarding using automation in backing up our Jira Cloud files. I took a look at the below link: https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-ji...
I am trying to do an upgrade from 6.4.1 to Jira Software 7.0.11. The install goes smoothly, but when I launch Jira for the first time it tells me I need to do an additional step of installing Jira So...
Let me start off by explaining how our business is structured. We're a small business of 8 employees. We provide IT support/managed services to both residential clients, and commercial clients. We cu...
Hi All, I want to add a "Product Owner" field to the details of my project but don`t know how or if this is possible. Would I be able to get some help? Additionally, on this same screen it uses the...
I'm integrating Jira with ServiceNow. I wrote a REST plugin that Snow calls to create or update Jira issues. On the Jira side, I have ScriptRunner listeners that react to various events to capture cr...
I am using jira 7.3 Is there a way to add a new tab in the activity section of an issue? Thanks!
....exceptions.WrongArgumentException: Malformed database URL, failed to parse the connection string near '=InnoDB&autoReconnect=true&useUnicode=true&zeroDateTimeBehavior=convertToNull&u...
I've been given the following request: "When the user changes any of the fields using the edit operation, a specific custom field's checkboxes have to be reset." I'm having trouble figuring out how...
I get regular complaints from our users that "moving around in Jira seems slow" I figured it was just our network that was the issue, but someone mentioned that we may be bogged down by the "My remin...
Trying to upgrade our jira installation from 7.3.1 to the latest (7.10.0) which failed to startup with following error: Database: Your database is using an unsupported collation Checked my database...
We have a pretty basic kanban style workflow. However, we didn't add a transition when we created the workflow. Now we are in status hell. Jira wont let us make the updates...
We are using VSTS and Jira Cloud. We are running some tests to see how to Sync from VSTS to Jira Cloud. We are using TFS4JIRA Synchroniser. We have had to use some workarounds for Sync of ...
The OOTB template for Software projects allows an Epic to be closed even though there are Issues in the Epic that are not closed. I want to prevent the closing of an Epic unless all of it's Issues a...
If you ever searched for "archiving Jira issues", you probably know that admin wizardry and workarounds to archive Jira projects or issues have been a hot topic for a very long time now. As anyo...
In a script, I call: def currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser() Seems to work just fine in: def eitherRequestTypes = requestTypeService.getRequestTypes(cu...
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