Jira

Hello, I can not activate my server

• Question
• jira-software
• jira-software-server
• server

Some users already disabled in the AD have the approving leader information on their JIRA profile, which we need to delete.

• Question
• jira

Hello all, So I have a user on a windows 7 using chrome - when they try to edit the "Description" field, they're unable - in fact the edit screen does not have the field when viewed by normal users....

• Question
• cloud
• jira
• jira-cloud

Im trying to import GitLab issues into Jira, without much success so far. Has anyone successfully performed such a migration?   I have tried to export GitLab issues into CSV, and then followed...

• Question
• gitlab
• jira
• jira-server
• server

This issue is on and off. I followed the below troubleshooting.. Checked the Email Request under Applications>> Service Desk Test gives me " No problems found with email settings configur...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Hi, Our team is new with JIRA and we would like to be able to automate the deployment of a project with pre-defined epics and tasks. We would like to only define a project name and then the script w...

• Question
• developer
• jira

I have a workflow for change management.   the workflow currently is set to only allow users in the  "change management approvers" group to approve changes.. however i'd also like to add ...

• Question
• jira
• jira-server
• server

Say we have a case where an individual story is revealed in practice to have much more complexity than originally conceived. Can the subtasks be moved / broken-out independently to the backlog s...

• Question
• cloud
• jira
• jira-cloud
• sub-task

I'm using the External System Import plugin to import tickets from a different system using JSON files as a source. I'm able to import votes against the issue ticket, but all votes are being imported...

• Question
• import
• jira
• jira-administration
• json
• vote

I have multiple screens unassociated to any workflow or screen schemes. How do I delete these via the JIRA API (not REST)? I have ScriptRunner. I am able to delete WorkflowSchemes and Workflows becau...

• Question
• adaptavist
• atl-adm
• atl-dev
• jira
• jira-server
• +3 more tags...

We use dynatrace to monitor our jira instance we we see a lot of exception calls to add-on that we are no longer using and have been uninstalled.   Custom Field Type 'com.sentinel.jira.pl...

• Question
• jira

How to migrate data from Prod Jira to Dev Jira in linux environment  please share the document

• Question
• jira

I added a status to an existing workflow; added 'Closed'. The issues with a status of 'Closed' are showing up in the 'My Open Issues' query. When the status is updated to 'Closed', the Resolution f...

• Question
• jira-software

Hello, I have an application that was working perfectly using REST API v2 for almost a year.  We upgraded to the latest JIRA version we have access to on the cloud (7.9.2) and now my applicatio...

• Question
• jira-software

I would like to Stop Epic from closing if unresolved stories/tasks, These are not like Sub task blocking condition.

• Question
• jira
• jira-software

I'm trying to use JQL to see if an issue has work logged. Simply filtering on work logged doesn't seem to be possible with JQL, however, I do have access to worklogDate, which will tell me when last ...

• Question
• jira
• jira-server
• server

Before our company makes a huge leap to the most current version of Jira from our current version (7.5.3) are there any prominent issues/concerns that we should consider before we upgrade?

• Question
• atlassian-support
• jira
• upgrade

I have a Jira Cloud and I have a project which only allows creating Story issue types. And the story types belongs to a "Software Simplified Workflow" But I'm unable to find this workflow or to asso...

• Question
• jira
• jira-administration

I was looking at the example https://developer.atlassian.com/server/framework/atlassian-sdk/developing-a-rest-service-plugin/ to create a Rest plugin for JIRA. To access the resource I have to g...

• Question
• atl-dev
• jira

Hello Community, I have a user (it's the account owner actually) that is receiving WAY too many notifications in what seems like random order. I can't really find a rhyme nor reason why he's getting...

• Question
• cloud
• jira
• jira-cloud

I have a custom add-on with which I need to connect to a MongoDB instance to. I have put the following dependencies in my pom file:  <dependency> <groupId>org.mongodb</group...

• Question
• app
• atl-dev
• dependency
• jira
• jira-server
• +3 more tags...

I select a list of issues from an EPIC and right click and select "View in Excel." Excel opens and shows the issues; however, the issues in the Excel file are sorted by one of the fields. I would l...

• Question
• jira-software

I have a Jira Service Desk account with Knowledge Base articles posted for our customer view but some of them can no longer access our knowledge base. Is there a way to view my customer's access to m...

• Question
• cloud
• jira
• jira-cloud

Hi, I have created a transition in my workflow that is shared between projects and I have setup a condition on this transition that it only be allowed if the project is = Web. A couple photos are pr...

• Question
• cloud
• jira
• jira-cloud

Hi all,   i'm trying to set the assignee based on 2 different custom field values (Process & IT department) as an post-function in a workflow transition. Both fields are implemented in a s...

• Question
• jira
• post-function
• scriptrunner