Jira

When a user attempts to access a Service Desk that they are not a customer of, they are presented with a page saying "Cannot find service desk" and a button "Raise another request". We would like to ...

• Question
• app
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• +1 more tag...

After spending hours reconfiguring approver custom fields and groups I have found that neither the approver notification email nor the portal approver notification is generated if the request ch...

• Question
• jira
• jira-server
• server

I'm looking for a way to automatically "ping" someone via email if they have a ticket assigned to them for X period of time with no updates.  We've found that tickets spend almost the same amou...

• Question
• jira

I set up screens for sub tasks (Product Tasks) and main issue types (Change Requests).  But when I add a subtask within the issue, it shows me the issue screen and NOT the subtask screen.  ...

• Question
• jira

I want get all custom field value from issue through project key using Java class

• Question
• jira

We have Jira, Confluence and Bitbucket up and running. The application links were created and working fine till last week. Now getting network error on the application link admin page. The link to al...

• Question
• jira-software
• jira-software-server
• server

All - Am trying to create a Cumulative Flow Diagram (CFD) for issues associated with a specific Version/Fix. Is it possible?

• Question
• jira-software

Hello   I see supported platforms for Jira ( Cloud and Server) here: https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html Where can I find for Jira Data ce...

• Question
• jira

Hello, I would like to transition a Risk to Identified if the Assignee ever changed to "Unassigned"

• Question
• jira
• jira-server
• server

It's been awhile since our small team has accessed JIRA. Today I went to the URL domain previously associated to our account. https://zorraquino.atlassian.net/ "Page unavailable" is displayed with ...

• Question
• jira-core

Anyone else having this issue with v7.8.1 of JIRA?

• Question
• atlassian-support
• jira
• report
• version

I am trying to figure out how to send an email when an issue is added to an epic. I have already written a groovy script on issue create to send an email if the new issue is in the epic but I cannot ...

• Question
• jira-software

For all of my user accounts that utilize an external LDAP directory I no longer have the option to delete a user or de-activate user.   For example see pic.   There is no 'Edit' m...

• Question
• jira-administration
• jira-core

I'm new to Jira and am the admin, logging most of the tickets into Jira. How can I set-up/edit email notifications for myself and my team. I don't want to get 15 emails every 2 min. Help!

• Question
• cloud
• jira
• jira-cloud

Hey everyone, I am pretty sure this has been answered somewhere but I did a fair amount of reading and have resorted to asking. I need to make a transition conditional on work being logged on a ti...

• Question
• jira-core
• jira-core-server
• server

Hi, I am able to change the issue status but it not not reflecting in Status.  Can anyone please help me to resolve this issue.

• Question
• jira
• jira-server
• server

on a linux server, how to enable https for jira? Thanks

• Question
• jira
• jira-administration

Hi! We first installed Confluence and used it for while. Now we installed Jira too and we want to sync the existing users from Confluence (local user directory) with the Jira directory-ser...

• Question
• confluence
• confluence-server
• jira
• jira-server
• server

I am unable to find this information. The items I find, when I try to go to locations mentioned in the documentation, are not there.  I am on 7.9.1 and trying to get to 7.10 https://confluence....

• Question
• jira
• jira-server
• server

(I have no prior knowledge of Groovy nor json so any beginner's mistakes below is due to that) I am modifying the example code on https://scriptrunner.adaptavist.com/latest/jira/behaviours-conv...

• Question
• adaptavist
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-server
• server

Hi team, when installing the trial JIRA Server version, after installation the JIRA application gets started but after doing activity like importing the data from another instance. Afte few days when...

• Question
• jira

Hi, does anyone have the SQL required to extract all of the JIRA SD SLA's from the database along with their start and stop status/s? Thanks, Stephen

• Question
• atl-adm
• database
• jira
• jira-service-desk

To clarify dialog which I'm talking about look at official documentation I'm not a administrator of jira service, and can't investigate any possibility of customization directly.

• Question
• app
• bitbucket
• branch
• custom-field
• jira
• +2 more tags...

I want to add 2 automation rules (Comment updates reply status & Comment reopens issue) After choosing one of the rules I set a descrition and want to save the rule. But the save does not happen...

• Question
• atlassian-support
• jira

Hi, I would like to get the active sprint + the 3 older sprints before it, from a project. I write the code with script field. How can I do it? Thanks!

• Question
• groovy
• jira