Issue status in not changing from one status to another status even i clicked

[someswara Reddy]

Hi,

I am able to change the issue status but it not not reflecting in Status. 

Can anyone please help me to resolve this issue.

[Nic Brough -Adaptavist-]

What are you doing to change the status?

What does the workflow look like?

What are the symptoms?  (Any errors?  Or does it just appear to go through the transition ok and then the status doesn't change?)

What does the history say for what you have just done?

[someswara Reddy]

when ever i change the status it giving message as issue updated, but it is not moving to modified status

i am not able to to any history 

[Nic Brough -Adaptavist-]

If you can see the issue, you can see the history of it (unless you have a heavily and badly customised Jira system).  When you go to the main issue view, do you really not have a "history" tab?

We need to see the history, it tells us what changed. 

Could you also tell us what you are doing to change the status and what the workflow looks like?

[someswara Reddy]

i Can see History tab, but i am not able to see my chnages

[Nic Brough -Adaptavist-]

So whatever you are doing is not writing to the issue at all.

Could you also tell us what you are doing to change the status and what the workflow looks like?