Jira

We use the JIRA Service Desk for allowing our clients to enter in support tickets for our software product. Recently, a bunch of clients are stating they cannot enter in tickets because of two reason...

• Question
• cloud
• jira
• jira-cloud

With a Jira issue collector, can I use the value of one field to dynamically hide another field?   For example, if someone answers "no" to a question can I hide additional fields from them?

• Question
• jira

We're on Jira Server 7.3.8.    I just created a new project (Project B) cloning an existing configuration (Project A).     I also created a scrum board for Project B. One of...

• Question
• jira
• jira-server
• server

i would like that when an issue is moved, to a specific issue type, a specified wiki should automatically attach itself to the issue. such as a default link to a confluence page, when the issue type...

• Question
• atlassian-marketplace
• confluence
• jira
• jira-administration

How can I wildcard and issuetype field? For example project = My project AND issuetype = "ALL". I want to see what is available before i do an issuetype IN(a,b,c) etc

• Question
• jira

I'm currently running JSD for customer support, so what I need, is to automatically create JIRA ticket when customer submits support request in JSD. Can someone advice on how to do that or is that ev...

• Question
• jira
• jira-service-desk

Our company would like to use Bitbucket based on a server instead of the cloud. Is it still possible to integrate with JIRA? The website is vague in some spots, then in others it clearly only states ...

• Question
• bitbucket-server
• jira-software

• Question
• jira

Is there any way to disable the sidebar in Jira ? I'm using the cloud based version

• Question
• jira-core

Hi,  Is anyone aware of a tool, plugin, extension, etc. in JIRA that can help for tracking experiment results? Please read on for a clearer picture of the problem. Current Issue: In order to f...

• Question
• jira

I deleted a Test project and assumed that it would delete everything from that project. So when i create an issue for a different project, i still see the sprint from the deleted project on the creat...

• Question
• jira-software

We have a "Story" board that specifically excludes our subtasks from the board itself, only showing top-level issues in the current sprint.  Our subtasks include a custom "Done" status in their ...

• Question
• cloud
• jira
• jira-cloud

Our JIRA Cloud instance transitioned to the new JIRA Issue View today.  One of the things that I cannot find is how to link a JIRA Issue to a Confluence page or other website. There is a promin...

• Question
• cloud
• jira
• jira-cloud

Jira Mobile App fails to login. Message saying could not log you in, please wait a moment and try again. This has been the case for a few weeks. Nothing wrong with my credentials as I can login to we...

• Question
• cloud
• jira
• jira-cloud
• mobile

In one of our tickets a user added comments and made some changes on the ticket. Their username shows up correctly in the comments section, however when you look at the History tab it shows that a di...

• Question
• cloud
• jira
• jira-cloud

Hi, I'm trying to disable comments on closed issues yet enforce comment on re-opened issues. I can't seem to do both. I have the following validation on my "re-open" transition: If a value for field...

• Question
• jira

i am a lead but i am not getting emails when comments are added.

• Question
• jira
• jira-server
• server

i have user as developer but she cannot add watchers.  What do i need to do as an admin to allow my users to be able to add watchers?

• Question
• jira

So I have a time report that was exported from Jira cloud.   I see in the export file there is a 'Jira Worklog ID' but the report didnt provide a user or a ticket number. How do I find out ...

• Question
• cloud
• jira
• jira-cloud

Automating deletion of users from projects who are not in the company any more.  

• Question
• jira
• python

I need to search for certain keywords in comment but I do not need all of them. It should be something like project = XXX AND issuetype = YYY AND comment ~ ("passed" OR "tested") How can ...

• Question
• jira

Has anyone out there created a RAID log on Jira?  If so, do you have any practical examples of your RAID log? Would there be an Instruction and/or 'Idiots' guide you wrote to inform people...

• Question
• confluence
• jira

I have several projects that will be released under the same release umbrella. I am trying to find a way to track them all together but the fix Version is not linked.  How can I pull them all t...

• Question
• jira-administration
• fix-version
• jira
• release
• share

I was asked to migrate Jira in our test environment from 7.10 to 7.11. Everything seems to work but when I start the new version, the sidebar (of f.e. service desk) doesn't contain the shortcuts tha...

• Question
• jira
• jira-server
• server

Hi, I work with JIRA Cloud. I want to Embedd two different issue collectors in HTML page with Javascript object. I follow the tutorial in JIRA doccumentation here : https://confluence.atlassi...

• Question
• issue-collector
• jira
• jira-administration
• jira-cloud