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I added a new email handler for issues and comments and don't know how to test it

Phyllis Stanek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 15, 2018

I can't find the test option for testing the new configuration.  Any help?

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Andy Nguyen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 16, 2018

Hey Phyllis,

Unlike outgoing mail that has a Test link/button, for incoming mails, the only way to test is to send an email to the configured email address.

You may refer to Creating issues and comments from email for more info.

Try sending an email from your JIRA user account's email address, and ensure that you have the permission to create issues/add comments.

Cheers,

Andy