Hi, I would like to have a filter showing which sub-tasks were not created 48 hours after the task (parent issue) was created. There is a mandatory field "Number of Scrubs/ Sub-tasks" which i...
I got a question from a customer requesting me that in case a ticket is opened for certain issue and still not solved then you cannot open similar ticket and the statement mentioned is "&nb...
Hi Community! We are trialling Service desk for support as my Dev team use Jira for Development. I can't seem to see where we can sync comments e.g I create a dev ticket on Jira which...
Hi, I'm trying to get some information using JQL via REST API, but I got this: { "errorMessages": [ "Internal server error" ], "errors": {} } Even if I use the following simple request, still get...
I've installed the addon "Security Fields and Attachments" and configured it in my project. Now I would like to use it in JQL, but it gives an error "Field 'Amount' is not searchable, it is only sor...
I need to get notification, when anybody of Project Administrators or local admin change (add or remove) users in "users and roles" section in project. In settings i see this events in log and wan't ...
How block internal projects for internal users?
Hello, I simply can't access through the mobile app to my account. After I enter my credentials there is only loading sign and nothing happens. Looks like it struck. From PC all works ...
We have a workflow where the Remainig Estimate is automatically set to 0 minutes upon Sub-task completion. The problem we are facing is that the Remaining Time Estimate on the Burndown Chart is not ...
Provide to Administrators to be able to troubleshoot their configuration as close to the source of the transition as possible. It is not feasible for them to search through log messages on the system...
I'm trying to add a comment to this issue https://opentempo.atlassian.net/browse/DO-452 After entering my comment and hitting "Add", the spinner to the right of the Cancel control spins forever. A ...
Hi, I updated the name of one of the columns in my KANBAN board from 'Show Stopper' to 'In Review' Now not all team members see this update. Any solution to this please ?
Am able to see same sprint(Sprint1) in 2 different project boards say Project-A and project-B. I did following this. in one project-B, i created new sprint(sprint2) and moved all the issues(Sp...
Hi, is it possible to create a quick filter just for the view of acive sprint or the backlog? When I create a new quick filter for the board, then he is automatic for both views (backlog an...
Hi, We would like to assign a department to every user and we want to export/filter them per department. Is this possible?
Hi Team, I want to copy Assignee value to Testers field only if the Assignee is a QA User project role using groovy script. Can someone help me. Thanks in advance
Hi, We want to push/pull the key name of a Jira Issue onto a salesforce field. (The same object that creates the ticket) Is this technically possible and what would be the steps on ...
We have a problem with the EPIC panel in the Scrum Board. The left panel shows ONLY all issue types of type = Subtask. All Epic-issue types are displayed in the normal backlog (on the right side). ...
Good morning everybody I'm trying to create a JQL s JavaScript Chart for JIRA Cloud, and it does not let me do the same as I had in ScriptRunner. Can you help me to do se similar ...
Hi, Initially we used the "JIRA Internal Directory" to Managed the User logins. now we need to Enable the Microsoft Active directory to manage the users. I managed to do the AD connection and now i ...
Hi, I want to have field value to be populated automatically when two or more values are filled and the result should be calculated and filled in the third field. There should not be a...
We are using a JIRA Cloud instance and have the Zephyr test management plugin installed. Today we have noticed the following 2 issues 1. Some of the links to test items are now showing their source...
HI, I am facing the issue while i try to import the issues in JIRA. The Jira version is very old, but i would like to import the issues on similar version and then will try upgrading i...
I have to filter output json data of jira servicedesk by data
I can only see the top of the default value's letters (See picture below). Tried on Chrome/Firefox on several PC, had the same problem everywhere. Is it a known bug, and is there a solution?
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