Jira

I'm still getting used to Jira Cloud and I can't seem to find a clean way to do this. Any suggestions?

• Question
• cloud
• jira-software
• jira-software-cloud

We have a Helpdesk that needs to provide Level 1 support to individual retail sites, so they require a ticketing system that allows for site-specific CRM details to populate (IP, Network info, hardwa...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Is there a way for me to lock down "Date Started" in the log work screen so that the date started defaults to the date and time the log is actually created. I do not want the work logger to be able t...

• Question
• cloud
• jira-core
• jira-core-cloud

We have 3 customers, all having their own atlassian environment (jira, confluence, bitbucket) The R&D resources in the team are shared over the projects, but now they have to switch to another at...

• Question
• jira
• multiple
• project
• team

I've got an app that will streamline bug filing from our test automation into one of many Jira projects under a single base url. I've got a working prototype using an API Token which I created from m...

• Question
• jira

I have a pretty simple request and have discovered many conflicting answers on the forum and the internet. How do I restrict access to a group of users to a single project?  They should have th...

• Question
• jira

In JIRA, I have a project I am filtering the issues with the date range 4/1/18 to 6/30/18, but after the filter is applied all issue created on 4/30/18 and 5/31/18 are missing

• Question
• jira

Hi, I am new to JIRA portfolio. We are looking to use this for Release tracking. I really don't know if it can calculate the Fix release date based on the estimates provided against the Issue.?&nbs...

• Question
• advanced-roadmaps

Hi,  we have an implementation of a custom crowd directory in Version 2.8.0. Our Jira 7.10.0 is linked with this crowd installation. We updated now the implementation of the custom directory a...

• Question
• crowd
• crowd-administration
• crowd-development
• jira
• jira-server
• +1 more tag...

I want to reduce the api calls to JIRA. so I want to get the list of projects using projects() method in Jira-python api. But I am only getting the key and the name of the projects. Any way I can get...

• Question
• atl-adm
• jira
• jira-server
• project
• python
• +1 more tag...

Hello, I'd like to utilize Jira and confluence to share dependencies. I have three teams utilizing Jira and they have different boards. Are you able to share with me some options that  I can us...

• Question
• advanced-roadmaps

It so happens sometimes that a banking card used for jira cloud monthly payments has less money than required to pay and bank rejects the payment. In this case I get an automated email telling my pay...

• Question
• jira
• atl-ca
• billing
• cloud
• jira-cloud

I have tried to do reporting with eazyBI which failed lot of scenario saying your report is complex , though i could built the report but it fails executing as it takes longer time on cloud which has...

• Question
• eazybi
• jira

During a transition in the middle of my workflow, I use a screen to capture additional field values. However, two fields are only required when another custom field value equals "Non-PO Invoice". I'm...

• Question
• jira
• scriptrunner
• validator

We are unable to select an assignee- The description tab is not present Unable to change priority level Unable to change story points Last able to change above 7/8/18

• Question
• jira-core
• jira-software

I want to set which fields should appear based on the selected Issue Type, and don't want to have to set which fields should appear based on which project I'm in. I want the fields for each issue typ...

• Question
• jira
• jira-server
• server

I want to create a new defect against JIRA. How can I do that or what the the url for it. This is the defect   In https://confluence.atlassian.com/jirakb/security-headers-in-jira-93991991...

• Question
• atl-dev
• jira

Email notifications are being sent out successfully except for one single project. It looks like all emails originating from the project wind up in the Error Queue. The project is using a shared Noti...

• Question
• email
• error
• jira
• jira-server
• notification
• +1 more tag...

Hello, I am currently working with a project with phases including "Backlog, Pending, Assigned, In progress, Done" however, In progress phase should also be broken out into various phases such as "Es...

• Question
• jira

Should we recommend to create private teams or Shared teams? If we recommend to create shared teams, one of the the advantage is that we can filter them from Jira, and then be able to assign a story...

• Question
• advanced-roadmaps
• jira
• jira-server

I am working to automate our workflow as must as possible so developers can move items through the workflow in git/github. Our workflow has two statuses "Ready for QA" and "QA in Progress". The trans...

• Question
• cloud
• jira-software
• jira-software-cloud

User wants to use a different Priority scheme for one Issue Type while using the default priority scheme for all other issue types.  Can this happen & how?

• Question
• jira
• issue-type
• jira-administration
• priority

I would like to know if I can see if the owner of the task in JIRA is different from the one who performs the last modification of the task in a massive way in a total of more than 10,000 tasks &nbs...

• Question
• jira-software

Hey folks,  Here is the situation: We are using JIRA and Confluence, some users are only having access to Confluence but are managed in JIRA. I would like to include a link to our Confluence i...

• Question
• jira
• jira-server
• language
• login
• property
• +1 more tag...

Hi all,  I like to find a solution with the add-ons I already have installed.  I have an issue with multiple linked issues. The linked issues all have the same  custom field.  ...

• Question
• jira
• jira-server
• server