Jira

Hello Atlassian Community, I Imported a workflow I have created a few months back. I don't seem to remember where to get the ID of a custom field in order to do an automation when the field is ...

• Question
• jira
• jira-service-desk

I have a board set up where there is "To Do", "In Progress", and "Done". Every issue created generates subtasks for Tech Review, Develop, Code Review, QA Test, and QA Test Review. I want to be ...

• Question
• cloud
• jira
• jira-cloud

Hi, I've created a new filter and I can see it in my starred filters. Can I also add it to the list of filters in the left side menu on backlog view? Regards, Pawel

• Question
• cloud
• jira
• jira-cloud

When using this API to directly access JIRA, it takes between 20 seconds and 3 minutes to respond. The action is successful and the issues are moved, but the latency is way too lo...

• Question
• jira
• jira-server
• server

I created a plan and want another person to view it?  How do I do that?

• Question
• advanced-roadmaps

I keep trying to contact Atlassian Support/Help Desk and continually get pushed here to ask the community. It seemed that I had more actually Altassian Company support before I purchased a license. ...

• Question
• atlassian-support
• jira-software
• jira-software-server
• server
• starter-licence

In my JIRA plugin, I have written a REST and is accepting data into PUT request. The data is getting auto marshalled into POJO. Now with that, I am sometime getting org.codehaus.jackson.map.exc....

• Question
• atl-dev
• jira

Hi, I have a project in HelpDesk with different SLAs and automation. I'm creating a new automation for a user group to get an alert when one of the SLAs is breached, but the system doesn't recognize...

• Question
• jira
• jira-service-desk
• notification
• sla

Hello - I have Jira 5.0.5 Build 732 installed in production and has been running for many years.  Recently we decided to upgrade to the latest version (7.11.0), but do not have currently ha...

• Question
• jira
• jira-administration
• jira-server
• version

I had this replied back in a phone text.. what is this?   jql

• Question
• jira-software

I want to upgrade my Jira software to something more recent than 7.3.3. The most recent version which supports the Instance Health Plugin is 7.4.2 according to the Jira Update Check I ran on my ...

• Question
• jira
• jira-server
• server

Hello,  Installing Confluence I messed up and used same jira db to install, and now I have no access to jira, cannot login with any of the admin users. There is a way to add a user or create a...

• Question
• confluence
• jira
• jira-software
• jira-software-server
• server

Hello! I'm trying to send async request to route but faced one problem. On click event does not worked:   I see the first alert. But don't see alert after pressing the button. Button: ...

• Question
• atl-dev
• jira

I would like some help please:  I want a simple query that i can add to a dashboard that tells me the time a ticket was created until the time it was resolved.   Thanks  Shawn 

• Question
• jira
• jql
• resolution

I have a story that has been completed and archived. We recently discovered a same issue and want to bring back to backlog. Is this possible?

• Question
• jira

I am attempting to insert the same external link at different locations within the description field however JIRA does not allow me to do this.  Only the last inserted link r...

• Question
• jira
• jira-server
• link
• server

i've setup workflow correctly but i have one more issue,    Workflow starts with the request received then next step is to request in progress, the problem is customers can see tickets a...

• Question
• jira
• jira-server
• server

Hi, I have edited jira.table.cols.subtasks with issue type (issuetype, status, assignee, progress, duedate) and its visible on sub-task of  my project name "BR" , I am using screen "BR: Simple ...

• Question
• jira-software

The look, feel, and functionality of Jira Dashboard gadgets seems to not have changed in a long time.  But on the Jira features page (https://www.atlassian.com/software/jira/features) I see beau...

• Question
• cloud
• dashboard
• jira
• jira-cloud

We have a Business Project that we use to manage higher level objectives, and a Software Project to manage some of the individual task items. We are finding now that Business Projects have all sorts...

• Question
• cloud
• jira
• jira-cloud

Hi, I have a Field on issue creation named Start Date. I would like to create a validator that only allows dates to be set not earlier than the 1st day of the current month.  Can I please get ...

• Question
• jira
• jira-server
• jql
• scriptrunner
• server
• +1 more tag...

I am going over the 5,000 issue limit, and would like to dynamically exclude all Done issues beyond a certain age (ex: completed 2 or 3 months ago).  Not as a filter in the Scope view, but in th...

• Question
• advanced-roadmaps

Hey,  Everytime i go onto Sprint burndown in reports to have a look at sprint performance, it defaults to number of story points completed over the sprint. I'm instead wanting the report to di...

• Question
• burndown
• jira-software
• metric

Hi everybody I'm new here but proud to have already set up a fully working AD integrated Jira Service Desk Project for my team with Confluence as a collaboration plattform and knowlegebase. So far ...

• Question
• jira
• jira-server
• server

Hi,   I have written a script for removing 100+ users from a custom Jira group. I have tried to run this in Script console in Jira 6.4.13, but it is giving me an error:   Please assist ...

• Question
• adaptavist
• jira
• jira-core
• jira-server
• scriptrunner