Jira

user has created a bug. it is reached to developer for developing.  once it is closed , we woudl liek to user back to review and close it.   during reassigning for auto closer we would l...

• Question
• atlassian-support
• jira

i planned a release with x amount of stories and in the version report it was predicting the optimistic and pessimistic dates based on the velocity. But later in between the release i updated the rel...

• Question
• jira-software

hen user is trying to transition the issue it is asking for the "Field Production Support Sign-Off should be modified during this transition, but it is not present on the transition screen" we are us...

• Question
• app
• jira
• jira-server
• server

I just upgraded to the latest Jira version, 7.11.2. The tickets are no longer visible in my board, nor the backlog. When I click to search my tickets, there are no tickets displayed when the filter i...

• Question
• jira
• jira-server
• server

...roduction instance without having to instruct users to clear their cache?  Can't it just work? I tried to use a conditional location.reload(true) based on comparing a server value with a local v...

• Question
• jira
• jira-server
• scriptrunner
• server

I have used Automation in JIRA and created a rule which runs a SIL script. the main script is: lfWatch("assignee",{"assignee"}, "Update1.sil"); lfWatch("customfield_16004", {"customfield_16004"}, ...

• Question
• jira

Hi All,   I'm currently trying to create an automated task to run on a monthly  basis to create a service request and be assigned to a queue. Currently the Rule work correctly but three r...

• Question
• automation
• jira
• jira-service-desk

Hello, We are trying to migrate our Jira instance to a different server and then upgrade from 6.1.6 to 7.0.11 to 7.10. I was able to migrate to another server, and run the upgrade, but I am redirect...

• Question
• jira-software
• jira-software-server
• server

Hi everyone I am trying to find out if there are any examples of using REST APIs or examples of MySQL queries to discover all of the different roles that a group and/or user has? This woul...

• Question
• atl-adm
• bamboo
• bitbucket
• bitbucket-server
• confluence
• +4 more tags...

We want to copy the assignee field to a custom field named 'Responsible User(s)'. Thanks

• Question
• jira
• scriptrunner

Is there anyway I can take the output from cloud trail in AWS and get that into the jira change control system?   I want to make sure the changes are valid and linked to a change ticket i...

• Question
• jira

We're implementing Zendesk, and I'm updating quite a few JIRA projects to add a post action for the transition(s) to Done status, to update Zendesk. I've done this successfully for a few of our JIRA ...

• Question
• jira
• jira-administration

I am wanting to create a project for asset management but I dont see the field to select in projects? I created the work flow and the only thing that comes close is the insight add-in on the atlassia...

• Question
• asset-management
• jira
• jira-administration

in jira, the stories are estimated and the team has broken down the story into tasks and each task is set to be complete in 1 day or less. I want to be able to see 1. All tasks that were completed ...

• Question
• jira
• jira-server
• server

Our current options for these tickets include: prepaid rent, security deposit, SDLT, and Prepaid Management Fee/CAM. We want the below listed items to be added as options as well. How do I do that? ...

• Question
• jira-core

We just try to use the Agility project. When mark a issue done, I just notice I can't find the done issues. Is any body know where to find them since there is no all issues in the Agility project?&nb...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,  I need help trying to configure JIRA to work with Office365.    I've tried using the following settings:   Secure SMTP SMTP Server: smtp.office365.com Port: 587 and...

• Question
• jira-core
• jira-core-server
• server

I am working on the JIRA upgrade on a linux platform and I am new to JIRA. Please let me know which is the upgrade method I should follow? also let me know the memory and disk space required for the ...

• Question
• jira
• jira-administration

The proposed date at start sprint says: 18-17-21 20:17. A bit strange. The date format is YY-MM-DD.   When I correct the date entry with the date picker to 18-08-21 13:00. I get "The star...

• Question
• cloud
• jira
• jira-cloud

I want to be able to track all the tickets that were once in our project, to be able to track everything that my team has been a part of. Since we have tickets that come to us and are moved away from...

• Question
• cloud
• jira
• jira-cloud

I am the JIRA administrator. I am able to configure screens and field configurations. These customized screens and fields are visible to all regular JIRA users, but I am not presented with these cust...

• Question
• cloud
• jira
• jira-cloud

Each time I create a new project, there is a resource that defaults to it.  I want to remove this person from the default.  How?

• Question
• cloud
• jira
• jira-cloud

I can't use plugin  when i add this class to proejct: Component public class PluginEnabledListener implements InitializingBean, DisposableBean { @JiraImport private final EventPubl...

• Question
• jira

How can we efficiently get a Jira user's direct groups in a system with nested groups?   I'm able to get them inefficiently by getting all of the user's groups (getGroupsForUser), then che...

• Question
• jira
• jira-server
• server

When user deletes issues in jira it should be deleted for him/her.. But this should be stil available in database ,admin can still see the issue and only admin can undelete it. Can you help Me in imp...

• Question
• adaptavist
• delete
• jira
• jira-administration
• scriptrunner