Jira

I am researching plug-ins that will help my team generate reports automatically from pre-defined queries.  While there are a number of plug-ins available that meet our requirements, we are a bit...

• Question
• app
• jira
• report
• server

When a TICKET it is resolved a comment is add on customer portal. Can´t I edit this comment in post function. How I can edit comment of post function?

• Question
• cloud
• jira
• jira-service-desk-cloud

For Example a custom field with Letter B is missing and it reappeared again after some time. What should I do to fix this issue.

• Question
• jira
• jira-server
• server

I am using Jira (v 7.5) and when I changed the description to optional in field configuration it still showing as required. Any reason for that ?

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Hi, I have a project where I have 6-7 boards and I am not able to add statuses to a particular board on this project which is a scrum board. I see the following in the Configure board for columns : ...

• Question
• jira
• jira-server
• server

I'm trying to figure out a way to automatically generate this report -- it's essentially a snapshot of the sprint for our client (who rarely logs into Jira, and prefers this daily email after our sta...

• Question
• automation
• developer
• jira
• report

How to use script runner or any other way to automate sprints start and end dates?

• Question
• confluence
• jira
• scriptrunner
• sprint

I have inserted the sprint burndown chart gadget in a confluence page and it display alternate days on x-axis(time) whereas in jira, the gadget shows everyday on x-axis. Is there a configuration, I ...

• Question
• confluence
• confluence-server
• jira
• jira-server
• server

I need to add 3 additional status: 1) in the case that we create duplicate stories or bugs and we want to link and close them 2) stories and bugs that we wont resolve because business needs have ch...

• Question
• jira-software

Is there a clear and simple guidance on that? (pls remove if duplicate).

• Question
• jira
• story-points

We currently have a Kanban board set up, that gives the option to use the Planning status but there is no page to look specifically for the tickets in that status. The only current way to view is in ...

• Question
• jira-core

We recently migrated from Jira Server v6.<something> running locally to Jira Server v7.11.1#711001 running in AWS.  I had nothing to do with the migration but I'm trying to pick up some pi...

• Question
• dashboard
• gadget
• jira-software

I'm in need of some assistance with a migration dilemma. We are currently migrating a Jira instance that is on 6.4.11 and need to move it onto a new box because there is not enough space to upgrade t...

• Question
• jira
• jira-server

I have successfully  imported several stories with sub-tasks, but i forgot to include labels for my sub-tasks.  Can I add the label info to my original csv file and import again?&...

• Question
• cloud
• import
• jira
• jira-cloud

For the life of me I can not figure out how to show the TIme Spent" field on the main issue screen.  Please help me!  I currently have: All users have permissions setup to Work on i...

• Question
• jira-core

We are in the process of evaluating the JIRA service desk product- cloud version. The business need is to record the name of the requestor (Name/Email/Program information..)  when a ticket is be...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk-cloud

In previous versions of JIRA, I would save a filter and then select Export --> Excel (Current Fields). This would export a .xls file that always had the same name, for example: "Code Team (JIRA)....

• Question
• export
• filter
• jira
• jira-server
• ms-excel

Hello, are you planning on releasing a new version that is compatible with Jira 7.12.0 in a near future?  Do you know if there is any similar plugin that's currently available and comp...

• Question
• jira-software
• jira-software-server
• server

I added stories and tasks and linked them to an epic. Then I realized I needed to change the title of the epic. That was easy. However, it isn't painfully obvious how I change the epic label/tag to r...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Using as a search string the last Friday to current or coming Friday? Not wanting to use last 7days (project = SEC AND created >= -7d ) need to use calendar friday to friday.   thanks...

• Question
• jira
• jira-software

Within project settings, one project we have includes the 'Features' tab, but another one does not. I'd like to test out the roadmap functionality but I can't get to the page to turn it on. Anyone ...

• Question
• jira
• jira-software

Hi, We are considering extending the user of Jira beyond tracking software issues and into the Service Desk, however we have a big issue with adding Jira ServiceDesk to our existing Jira Softwa...

• Question
• anonymous
• jira
• jira-server
• jira-service-desk
• licence
• +1 more tag...

When I want to delete a board inside Jira Software or if I want to change kalmann columns there is an error saying "Request Timeout". How to fix this? I am not able to change those things now. 

• Question
• jira-software
• jira-software-server
• server

need to create a user/client portal where they can log and create issue for their speciific use only and not be able see other clients 

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Hello. Since the last upgrade from Jira 6 to Jira 7.9.2 I encounter issues to make my report plugin work. I was able to fix the first issue by updating the dependencies (see https://community.atlas...

• Question
• jira