Jira

I've encountered an issue where the "Assignee" field value reverts to "Unassigned" in the Kanban view when I drag a card into my column that's mapped to "Testing" column status. All other column...

• Question
• assign
• board
• column
• jira-software

I was wondering if when doing a filter in the jira query system you can add ways to filter for issues. for example I have a custom field which is a number (totally random number) that I would like to...

• Question
• cloud
• jira
• jira-cloud

Hey, I want to know if there is any way to configure the status or transitions on a board so when you move an issue from one status onto another the issue automatically gain the prestablished checkli...

• Question
• automation
• checklist
• issue
• jira
• status
• +1 more tag...

Hi, I have a custom field (Single_Select) in my jira instance. The field has some option values in it, most the values has been disabled. As we are in process of cleaning up our instance, so ...

• Question
• jira
• jira-server
• server

I am currently trying to build out reports for 8 separate scrum teams, each of these teams were trying to run scrum in some form for the last year prior to me coming on board. Each of the teams has a...

• Question
• jira
• report
• velocity

I'm trying do an upgrade from 6.1.6 to 7.0. I understand that the best way to do this is to start from 6.1 to 6.4, and then 6.4 to 7.0. I downloaded the bin file (Linux) for 6.4.14 and proceede...

• Question
• jira-administration
• jira-software
• upgrade

I made a portfolio, pulled in a board, made a release, chose the epics, and now none of them show up in the top section. I have entered "target" dates, but cannot enter any scheduled dates. All of my...

• Question
• advanced-roadmaps

We create a lot of "cards" that we put in a project and put through a scrum board. Once it gets to DONE I want the card to automatically send an email to the reporter, which is the customer that aske...

• Question
• board
• customer
• email
• jira
• jira-service-desk
• +1 more tag...

I´m trying to set "Default issue type scheme" for all my projects, but it only has "Epic" issue type assigned, and I need all standard issue types to be available. When I edit the scheme, it does no...

• Question
• cloud
• issue-type-scheme
• jira
• jira-cloud

Auto-assign for component leads is working as expected when issues are created, but not so much is a component is added to an issue after the fact.  How can I get the same auto assign logic to t...

• Question
• component
• jira-software
• jira-software-server
• server

Is it possible to trigger a SIL script when someone clicks the Start Progress button on an issue? I'd like to set/update the Start Date field to match the time when Start Progress is clicked. If SI...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• power-scripts
• +1 more tag...

I am trying to imports CSV file into JIRA.  Can you please help with date time parser? I am using : 06/14/2018  12:00:00 AM  JIRA error:   Unable to parse date time: 14/Jun...

• Question
• jira-software

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• Question
• jira-software

How to I get Admin access to a free trial of JIRA?

• Question
• jira

I'm new to Jira, acting as the Jira administrator for my company -- an ad agency. I've seen questions similar to this one, but really want to address our specific use case since this stuff ...

• Question
• board
• cloud
• jira
• jira-cloud
• organization
• +2 more tags...

I'm integrating a system my company uses with jira (i'm building a java plugin using the atlassian plugin sdk) and i need to be able to store additional information with every worklog. I know i creat...

• Question
• java
• jira
• jira-server
• server

Hi, The copy-paste image functionality works fine when using, for example, the Windows Snipping Tool to do the Copy part of the operation, then Pasting the image within a Jira Server 7.7.1 issue des...

• Question
• jira
• jira-server
• server

We have been experiencing this issue long enough that it has become an issue. We have a Service Desk setup to create tickets from email submissions. Randomly, a customer will send an email (either to...

• Question
• jira-service-desk
• jira-software

Based on the customer portal login screen - my superiors would like to know if they can change the displayed URL upon logging in to our instance rather than "Atlassian.com"   See picture for m...

• Question
• cloud
• jira
• jira-cloud
• url

JIRA ServiceDesk does not make difference when you make a comment by mail. Every comment by mail gets public. Is there a way to differentiate it?

• Question
• jira
• jira-server
• jira-service-desk
• server

When a certain workflow validator / condition is not met, JIRA Cloud throws the error "Something isn't letting us move <JIRA ID> to Ready for Review. Ask your project administrator to chec...

• Question
• cloud
• jira
• jira-cloud
• workflow

I've installed JIRA Core 7.6.0 with JIRA Service Desk 3.10.0 with, and I'm trying instal Jira Software V 7.9, But I'm not managing to do, I just set to update the current instalation, and during ins...

• Question
• jira
• jira-server
• jira-software

  Hello, I am using sql server 2014 and CentOS7. This is being done in test. I first replicated my production settings and data. The whole setup works fine. I am trying to upgrade to the new ...

• Question
• jira-core
• jira-core-server
• server

Hi! So in the past my team has managed their personal task lists in Excel.  The tasks are categorized as Maintenance / Bug, To Do Item for a particular project, and Kaizen / Improvement for our...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

As the new UI rolls out, the edit and view screens become one and the same (at least that is my understanding).  We have custom fields, that once submitted, should not be edited. Without a sepa...

• Question
• atlassian-support
• cloud
• jira
• jira-cloud
• new-ui-2018