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New admin on account

Soni Belkin September 12, 2018

Hi. I need to be added as the admin on our account but everything I've researched on this question board hasn't worked.  I'm beginning to be really frustrated with this and need a solution.  We are missing our on tools that will be helpful for our business because of this road block.  

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Soni Belkin September 12, 2018

I'm not sure, how do I tell the difference?  I have been thrown into this roll with no overlap from the previous admin. 

Victor Mutambuki
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September 14, 2018

Screen Shot 2018-09-14 at 8.53.53 AM.png

Soni, 

If you go to your Cog Wheel, are you able to see...for example SYSTEM?

Victor

Soni Belkin September 14, 2018

We're using cloud, thanks for helping out!

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Victor Mutambuki
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September 12, 2018

Soni,

Are you using cloud or server?
Anyone else in your team who is an admin?

Only a system admin can add you as an admin in server. If cloud, reach out to Atlassian Support.

Victor

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