Hi, We have configured a new notification scheme and assigned to our helpdesk system. We have an only active notification about the case is done. The problem is Jira is sending same mails 4 or 5 ti...
Jira service desk notification send same mail number of times and spam the users .help Attached is screenshot
The easiest way of this explaining the question will be by example. Let's say we've got 4 columns: ToDo, WIP, Testing, Done. Two scenarios: In sprint1 we estimate story1 to be a 5-pointer. ...
How can i find the dependency from a jira library? Most of the time i use "https://mvnrepository.com", but this doesn't work always. For example, where can i find the maven of com.a...
Hello! I tried everything, but I can not give only 1 project to a new user I have 2 options https://monosnap.com/file/B5oleOGGMsUAo6O9RJpFTqZEFNPD8I If i disable Jira Software the user s...
Hello Community, after some research i did not found a way to solve this. Also here in the community. But i could be possible that i di not use the right keywords We want to customise the "User and...
Noticed that the styling on the dropdown is wrong in the `Create Linked Issue` modal. I was doing the tutorial for the Service Desk intro and noticed this styling glitch here.
Hello together, when I add users through the request participants feature, they still can not see the issue in the customer portal. Furthermore, they are not given any notice that they were...
Hi, I am currently setting up a project with Field Description under many Custom fields. By default, the scripted description is marked with the color red. Is there a way I set set descriptions wi...
How do we setup Jira with attachments. should we specify attachment directory to any file in server. I have setup Jira using the archive file.
Good morning I've been looking for the registered time in my issue. Before of new sight, I just had to go in "Activity" --> "Registro de trabajo" (I dont know the name you use in english, I gues...
Hello! In crowd I Try to integrate with Jira-the software, but when I add the user to the built-in group I receive an error:I cannot open the application Internal server error. https://conf...
Hi! We are currently on version 7.9.1. of Jira Software, that has an expired maintenance contract. We would like to move Jira to a new server and keep the same software version. We tried to install ...
Hi All, I have the requirement to trigger auto creation of a project Upon transition of issue from Fulfillment status to Closure. I will need to automate the below steps : ...
...ssueManager.updateIssue(user,issue,EventDispatchOption.ISSUE_UPDATED,true); Thanks Swarna
As a user I want to see all possible Service Desks and / or request types on one page. Without hidden opportunities and popularity. How can I do that?
I can't see any option to create the chart cumulatively - only to add series. What am I missing?
HI Team, i wanted to fetch the radio button custom field value and on the basis of custom field values, i want to set this to another custom field value. def customFields = get("/rest/api/2...
I execute a Test in a given Cycle. The Test fails, Then I go ahead and execute the Test again once the defect is fixed, and the Test passes. Does it not create multiple execution instances that I can...
Zephyr provides the feature to clone tests. But how do we create one Test, which is like a module or function or sequence of steps that we are going to repeat in many other tests. Instead of having t...
I am interested in a Traceability Report option in Zephyr that generates the Report, but also provides a summary of as follows: Total No. of User Stories or Requirements No. of User Stories / Req...
We are looking at deploying Jira DC edition in our Azure tenancy, and looking to employ SAML authentication. Currently our AAD authentication uses AAD Sync (+PTA) to our internal AD, and we have ADF...
I would like to add a code to find out the order created date is today. How to write the code? Thank you so much
I just installed MySQL 5.7 to use with my Confluence 6.11. Can I use this same MySQL version as my external database for Jira 7.11?
Our Jira Core instance has been updated to 7.10.2 and it shows the new Jira favicon. But when i login from mobile and mobile view is shown, it still shows the old icon.
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