I have to say, Jira is a ludicrously difficult to configure product. I am an ADMINISTRATOR, I created a new Scrum project and I cannot create issues for said project. I have tried: 1) delet...
Hello, Does anyone know a good way to bulk import options into a custom field I wish to create? I have a csv file with 1000 values that need to be options in a custom single choice select list I am ...
We want to open the GUI that the service desk uses to manage their tickets to our customers instead of using the customer portal; we've figured out how to do that, except we are unsure if there is a ...
Hello, How do I setup my Service Desk (JIRA Cloud) to do the following: Allow an external user to email the service desk to create a ticket without setting up an account? Currently whe...
Hi, I was testing a custom listener in Script Runner and I used some code that I found : https://scriptrunner.adaptavist.com/latest/jira/listeners.html (in the JIRA Software Events section)  ...
I use Jira at a client's location but want to be able to use it with my small company. Does Jira Core support agile capabilities like Kanban / Scrum management capabilities?
I'm looking to see if there's an addon out there or any way for me to accomplish this. Basically, if an issue is created and it is left Unassigned, I want JIRA to automatically change the status fro...
How will we be able to set comment visibility in the new Jira issue view? Old: New:
This probably has a simple answer, but I cannot find where to delete a repeated ticket. Or just delete a ticket all together. I'd appreciate any help!
looking for Jira Assistance, Please get back to me ASAP.
Hi, How can I retrieve all the fields related to a project/issuetype that aren't on the screen. Currently I am using this method "/rest/api/2/issue/createmeta" but it only retrieves the fields that...
Is there a tool/app/setting that would allow us to connect our on-prem (Server) version of JIRA to our Cloud version? We have groups in both environments that would like to be able to see and u...
Hi - My teams are using subtasks and i need to be able to do a Quick Filter for my scrum board for when the following conditions are met: Subtasks 1, 2, 3 are all set to done Subtask 4 is in To-Do...
Im trying to get the 'account' field value, which is the customer name from a call such: https://<company name>.atlassian.net/rest/api/2/issue/<jira ticket id>/worklog/<worklog id>...
I am looking to implement highly available solution for JIRA installation at on-premises?
In the new Jira UI custom fields only support plain text, so any tags in custom fields content, e.g. <code> are interpreted as plain text. We use tags a lot inside custom fields content and re...
Hi, In my profile, I don't see an option to change my email format. I only have the ability to modify Language, Time Zone, My Changes, and Autowatch. How do I modify my email pre...
Hello All, We have a field "Customer field" We would like this field to be required when we move to Fixed state, only if another field " Impact" = "Y" I Tried the following in V...
I am fairly new to Script Runner Behavior and trying to write scripts with the help on examples available online – I must be missing something very obvious. :) Based on the value Feature Request Cat...
Hi, I'm using Jira Cloud REST API since several months for an application, especially search and issue worklog APIs - /rest/api/2/search (https://developer.atlassian.com/cloud/jira/platform/re...
How does jira create a super administrator user?
How to activate jira users when they are logged out?
Hi all, I am not allowed to start a sprint which has epics. Is there a specific reason for this? Can someone clarify me on this :) Cheers, Hansi
This was possible with the old front end but now it looks like I have to select them individually?
Our team relies on labels, and components, for various JQL filters. In the new issue view I see only components, not labels. Am I missing something?
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