I saw that it was suggested in couple of places but ignored by most of the experts as if that is not even an option worth responding to
I am Using Jira Software. I had Set up Incoming mail with Created users Option. When User[ Have both Software & Service Desk License] created a ticket, ticket got created. But reporter is not g...
I would like to know if it's possible to export the test repository in CSV file and also if we can copy the test repository from a project to another project? thank you! david
I am new to Jira and recently created a Kanban board to start plugging away at an immense backlog our developers must work through... I am needing a quick report that will show me -ALL tickets under ...
Hi people, I'm trying to import Service Desk projects into my new instance. I've had some experience with importing software projects but never with SD projects. What are the configurations I need b...
I currently use ServiceNow's Service Catalog for employees to request access to systems, shares, etc. There are many approval workflows for specific requests that would require review and ...
Would anyone know how to get a report of the user who created the most tickets? I would like to see how many tickets every staff member has created for the past year in order to see who is gene...
I have an initiative and multiple teams have to work on it. One of those team have very small piece of work which can be a User story instead of epic. Can I set one initiative as parent to a User Sto...
Hello, I ınstalled JIRA Software and I am using MySQL Server 5.7, but I am not able to activate my generated evaluation license. Steps to reproduce: Start Jira http://localhost:80...
I am using Jira 7.13.0 on a Windows Server I am using a base URL of Https://jira.companyname.com:8443 I have followed the following links instructions several times, so far unsuccessfully. https://...
I have a large business project (projectA) containing many epics, 2 of these epics and the stories within them will be done entirely by the technology team who work in a different project (proje...
Hello, I don't remember if the Sprint field in Jira Software always behaved like that or it changed in recent update, but now it contains all previous sprints, in which the issue was added, before b...
The nice feature that auto converted the issue name in a comment/description to a hyperlink to the ticket summary pages as well as showing its stays seems to be no longer working.. Has this changed w...
I have added a Default Issue Type[Bug] for my Project. For the first time It worked fine. And after "Bug" I have used another Issue type[Task].. Then for the next time Default Issue Type is Not Wo...
I am using this new gen board but want to go back to the old one. Can anyone shed some light on this?
My current approach is to run a JQL request: And then to retrieve the list of tickets via the method: then extract the worklogs from the tickets: However, this method is like taking al...
I am studying for ACP-300 with a few of my colleagues and we are unable to decipher what seems to be at best an ambiguous description regarding adding issues to the sprint. In the description of&nbs...
Information about mu Jira: -Jira Software 7.12.3 -Jira Serivce Desk 3.15.3 -Total issues: 137 K -Users: 100 -System: Windows Server 2016 with 8 GB -JVM: Initial: 512 MB, Maxiumum 2.5 GB ...
ANY Post funtions that are available for . Adding subtask comments to parent ticket when a transition in subtask is done.
If JQL does not currently support "while" function, I would like to request it be considered.
Hi we have 5 user directories. (in following order) uk active directory ds active directory us active directory open ldap internal directory. if a user has an active accoun...
I created a new project on Jira next-gen and I'm trying to configure the x-ray on the project. The problem is that is not possible to add the x-ray issues type on the project, so this blocks me...
Hi, I am trying to build a JQL query that shows me issues that were transitioned to two particular status' 'today'. Today needs to be dynamic, so I can't use a specific date. I've got this working w...
Hey guys, On certain trigger, like adding a new comment in JIRA Issue (Ticket), I would like to call an external API (non JIRA, some third party web app that has exposed API). How can I d...
I am working on a Global Implementation project. In the 1st phase of the project, we rolled out in 1 country. However, now in the 2nd phase of the project, we are going to rollout in clustors (multip...
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