Jira

Question - How do I automatically change a status change on a parent issue based on the status of its linked issue statuses when a linked issue status is CLOSED?   We have Release Workflow onc...

• Question
• jira
• jira-server
• scriptrunner
• server

Hello, I have a problem. I set up my Jira service desk and my mail handler to "create a new issue or adds a comment to an existing issue" Expected result : if the subject contains an issue key, t...

• Question
• cloud
• jira
• jira-cloud

What advice, recommendations, or best practices do you have for someone using JIRA as a sole developer? That is, a one-person "team", using JIRA to track features, bugs, and progress in PHP...

• Question
• jira-software

We have a final review column in Jira called "Ready for PO", just before "Done" and I want to create an automation with a trigger of: issue transitioned to "Done" AND issue transitioned NOT from "Rea...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud
• transition
• +1 more tag...

JIRA — Internal Server Error Error reference: ed47312d-27cd-4f65-b7a0-b9eec73949b5 Unable to render full error details at this time. Please consult the error logs for more information.   Gur...

• Question
• jira-software
• jira-software-server
• server

Hi, I would like to know if this is possible: For Instance, I have 20 Payroll tickets, 8 of them have "0" in the # of Errors field, and the other 12 have distinct values on the # of errors field suc...

• Question
• cloud
• jira
• jira-cloud

I have followed the instructions for customising the fields on the right of the new Jira issue view however I need to adjust what is seen on the left. Currently it is blank and I can't even see ...

• Question
• jira-software

Hello,   I would like to use Jira + Confluence but the domain reservation step do not work. I have the following message :  Le démarrage est plus long que prévu. Veuillez consulter votr...

• Question
• jira-core
• cloud
• jira-core-cloud

Added IIS HTTPS reverse proxy to Jira Service Desk, now the activity screen won't populate and all the gadgets have the file name listed instead of the actual name of the gadget. How can we fix this....

• Question
• jira
• jira-service-desk-server
• server

Good morning my name is rogerio I would like to know how I can manage my issues types, by notification, like, send the notification to the member of the team that is with the task delayed or pending ...

• Question
• atlassian-support
• jira

I'm trying to move tickets from one issue type to the other. From Bug to Dev-Task - They are both in the same project - They have the same screens - They have the same workflow I see that the tic...

• Question
• jira
• jira-server
• server

I am using the JIRA REST API for Java.   Today all of a sudden I am getting the following error.     Exception in thread "main" com.mashape.unirest.http.exceptions.UnirestExceptio...

• Question
• java
• jira
• rest-api

Can I integrate Gitlab with a next-gen jira project?

• Question
• agile
• gitlab

Hi all Jira gurus! We use one of the same default premission scheme for many projects. I have tried to give the project the right rights to a partner  but somehow I don't succeed. We have als...

• Question
• jira
• jira-server
• server

I want to require a custom field be filled out - but only on Epics, AND only when the epic transitions to a specific status (from any status).  I scanned quickly, and found this post, but it ...

• Question
• custom-field
• developer
• field
• jira
• transition

Context Renaming an issue type in Jira is easy. In a few clicks you rename you issue type to something (completely) different. In my use case I am renaming Call/Incident to Incident because the ori...

• Article
• jira
• jira-server
• server

Hi, We have two JIRA instances: 7.9 and 7.11.2 and on both of them we found an issue caused by the page footer which overlaps the gadget's context menu options as shown on this screenshot: Is t...

• Question
• jira

Can I integrate Gitlab with a next-gen jira project?

• Question
• agile

Hi!   Is there a way to allow customers to edit/delete their own comments in selfservice portal?   regards, Florian

• Question
• comment
• customer-portal
• delete
• edit
• jira

How can I change the issue status automatically on it's assignment. For instance when I'm assigning an issue from user A to user B it's status is being changed automatically from Open to In Progress?...

• Question
• jira
• jira-administration

Database: We've found an error in MySQL supported version! The database setup is not supporting utf8mb4 See our documentation for more information on setting up MySQL 5.7.   I am running all...

• Question
• jira
• jira-software

Raised in behalf of a customer: I have edited the below files for email customizations. $JHOME/atlassian-jira/WEB-INF/classes/templates/email/html/issuementioned.vm  $JHOME/atlassian-jira/WEB...

• Question
• jira
• jira-server
• server

Hi, I'm asking this because I searched for an answer but I couldn't find anything helpful.  I want to make the "Pending Reason" visible to the customer's ticket on the portal.  So If I p...

• Question
• cloud
• customer
• jira
• jira-cloud

There is a an issue assigened to a service desk personel. And e-mail is sent to this personel automatically. But in the e-mail, personel can't see who report the issue.  How can I put reporter ...

• Question
• jira
• jira-administration

Do the workflow and any constraints set up within the workflows drive how reporting works?

• Question
• jira-core