Jira

We are using JIRA's System Tickets, and we allow our employees to email requests to the helpdesk which automatically generate new tickets.  On the JIRA email request form, I'm trying to have "D...

• Question
• jira

I am not familiar with this scripting Can someone help me with: create a scriptrunner listener for an "issue created" event, and in the listener check if there is an "Epic-Story Link" type link, ...

• Question
• jira
• jira-server
• server

I'm looking to change a user's name. There doesn't seem to be a link to edit or change any details. If I delete a user and try to re-add, it just associates with old details. How can I force it to us...

• Question
• cloud
• jira
• jira-cloud

https://community.atlassian.com/t5/Jira-questions/How-to-set-Jira-Cloud-to-Default-to-Dashboard-Rather-than/qaq-p/954734   I want the dashboard to be the home page for users rather than projec...

• Question
• jira

Hello, community, I want to finish my sprint but the "finish" button is greyed out and I can't click on it can you please help me

• Question
• jira
• jira-administration

I would like to mark an issue has being approved without the need for Jira buttons. For instance, if someone comments "Approved" we have an automation that will transition the issue. The issue will ...

• Question
• addon-com.codebarrel.addons.automation
• automation
• jira
• jira-server
• jira-service-desk
• +2 more tags...

When we are adding clients to Service Desk, they are not receiving the notification e-mail We tried adding internal users as well but, no success Please assist us   Thanks.   Givaldo ...

• Question
• jira-service-desk
• jira-software

I have looked in the forum but still having issues I want to create a custom event (send and email) when a ticket moves throigh a transition This is what I have done Created the custom event thro...

• Question
• cloud
• jira
• jira-cloud

We have started to use the "new" "next-gen" Kanban board. But the "done" column is not cleaned as it is mentioned as "Cards completed more than 14 days are hidden ..." But we can still see the older ...

• Question
• cloud
• jira
• jira-cloud
• kanban

I am having the same problem detailed here:  https://community.atlassian.com/t5/Jira-questions/Is-there-a-way-of-adding-Issue-links-as-a-column-in-JIRA-issue/qaq-p/266975#U1036437 This was a...

• Question
• confluence
• jira

Since our update to version 7.12, I have had a few complaints regarding the size of the default image that pops up when doing a user search. This is particularly a problem on the user portal, as it m...

• Question
• jira
• jira-core
• jira-server
• jira-service-desk
• jira-service-desk-server
• +1 more tag...

I need to create a Cascading Select List using 3+ levels or columns. Example: Country / State / City Brazil / São Paulo / Santo André Brazil / São Paulo / Garulhos Brazil / Rio de Janeiro / Ang...

• Question
• jira
• jira-server
• server

JIRA server -- is there a way to do a search on a multi-select field to only return issues where there is more than one value selected?    thank you 

• Question
• jira
• jira-server
• jql
• search
• server

What is the trigger that makes a sprint believe that an issue is "Done"? In the past, on our old server version, I thought this was determined by the "Resolution" field. In the new cloud version I am...

• Question
• cloud
• jira-software
• jira-software-cloud

The last update was Feb 21st. Can you advise when this will be updated? And when sub tasks will be available?    thank you

• Question
• cloud
• jira
• jira-cloud

Hi,   LDALP Users in JIRA 8.02  are getting inactive automatically, i had to do an update on database to the Table cwd_user to make them Active and they get inactive again after a fe...

• Question
• jira
• jira-software

Any suggestions for the appropriate syntax to return null values in a field. I just don't want to review any of the results where they were already reviewed. 

• Question
• jira-software

I'm trying to use 'status changed' in a query on a next gen project, and regardless of the rest of the query I always get no results back. I would expect that.. project = NEXTGEN AND status changed...

• Question
• cloud
• jira
• jira-cloud

I am trying to see if there is a gadget or a view where I can see what stories have been in what status in JIRA? Say I have 5 stories, I want a list of stories that went through Status=Groomed. Is ...

• Question
• jira-software

Hi all,   Right now we have Fix_Version field that can have several fix versions, but now we want to have separate ticket for each commit, so instead of one Jira ticket with several fix versio...

• Question
• jira

How easily set Loggable Period for work log on issues? I want have loggable period max 5 days to the past. How it can be done? Of cource, without paid apps :)

• Question
• jira
• jira-server
• server
• time-tracking
• worklog

I am using ldap for user management. If user selected "'Remember my login" & login time ldap is stopped working for some reason, then it's possible to login jira based on cookies value

• Question
• jira
• jira-server
• server

We have a next gen project and the sprint as already started.  I'm trying to create test, but no where do I see the option to create a test.  When I click Tests in the left navigation pane,...

• Question
• jira-software

What is the oldest version of JIRA that is currently supported?

• Question
• jira-software

Hi,  I have Jira admin permission and also Jira System Admin.  But I don't see the Sync Button.  Is there any suggestion?

• Question
• jira
• jira-server
• server