Jira

We have a custom workflow that ends with a status called Done. By mistake the transition into this status did not set Resolution, so we now have one issue with Status = Done and Resolution = Unresolv...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

I want to automate a process so that a user can request a guest WIFI code in JIRA and have a response with the info they need.  How do I go about this? 

• Question
• jira-core

Can we deactivate JIRA cloud users every month automatically based on some time constraint

• Question
• jira

Hi Team,   I want to create a Auto update Custom field where in the function is  If custom field "Actual End date" is less then today then custom field EV = 1

• Question
• jira

Hi all, I'm looking to setup a product backlog, for all users stories being created and planned. Ideally I'd like to be able to view the stories grouped under the epics they relate to. I then have ...

• Question
• backlog
• cloud
• jira
• jira-software
• jira-software-cloud

Hi everyone,  I would like to add the current assignee to the list of watchers.  I tried and failed with these 2 options:  1/ Post function for each transition : copy value from oth...

• Question
• jira
• atl-adm
• cloud
• jira-cloud

I need to view resource planning in ghantt chart view.  I am new to using jira software. Please help me.

• Question
• jira
• jira-software
• plan
• tempo

Can I have Atlassian Database access for my Cloud JIRA instance ?

• Question
• jira

I deleted Low SLA from my project and created P1, P2 P3 but when the use sends a ticket from email it is still being logged as Low priority. Only way I can change this default is if I go on projects ...

• Question
• jira

How to export reports filtered by month or year into excel or pdf so that I can send it to client, reports should have the below columns : Ticket Name, Ticket Created date, Ticket Resolved Date, Tic...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

I have followed the below procedure to check the Burndown chart but unfortunately I am not getting a valid one,Please help me as which step am I missing to update? 1 .Created SCRUM Project 2. Add B...

• Question
• jira-software
• jira-software-server
• server

Hey JIRA team, I'm sure you're aware of that issue already, because that's probably the way you work, too. Inside the ticket's description, you write what needs to be done. Then, the dev work...

• Question
• jira
• cloud
• jira-cloud

...eneral defects and not also the bugs related the specific defects, so in this case sometime could be happen that some bug are not linked to anyone test (it is not true). Is it possible to add all test t...

• Question
• jira
• jira-server
• jira-software
• jira-software-server
• server
• +1 more tag...

I have added features to Backlog and created SPRINT for it with the estimate,however the Burndown chart does'nt show any representation of the data provided.I am not sure what I am missing to update ...

• Question
• jira-software

Hi!  I want to get enumerate the groups of Jira user using GetUser But I get this response.  Why the list of groups is empty? Thank you in advance!

• Question
• cloud
• jira
• jira-cloud
• rest-api

When i upload the CSV file with my test steps , as attached, they are come in one line, how to get them in separate lines   Is there a way i can modify my CSV , so that after upload the steps ...

• Question
• jira

I would like to see alerts of JIRA items (ISC) assigned to a specific queue come through as an email notification or slack to me if possible based on location by label and whether it's assigned or un...

• Question
• jira-software

Sorted thanks, :)   Hi  I need help please. I have a Kanban board but the Backlog section in the left is missing. How do i get it back?   Thanks  Anneke

• Question
• cloud
• jira
• jira-cloud

Hello, I want to save the person who transition a ticket in a custom field but I need to do for our existing tickets... How can I do with script console?    Thanks all for your help!

• Question
• jira
• jira-server
• scriptrunner
• server

Hi. I set up automation rule to create a Jira Software issue in specific project when the Service desk ticket changes its status to specific one: In previous week everything works fine but now,...

• Question
• automation
• cloud
• jira
• jira-cloud
• jira-service-desk

Used the search function found nothing related: Big company, lots of Sagas with several Epics. Viewing the saga in the item view shows me the Epics, opening an Epic in the item view shows me all ...

• Question
• jira

We ought to migrate our Jira to the parent company. I could not find information on the web regarding the Plugins migration or in other words, how can I make sure that all customized fields and stor...

• Question
• jira-core

Hello! In the "Log analyzer" is visible WARN, which refers judging by the ticket to the JIRA Service Desk Server. Is this WARN not clear for our jira software? and what needs to be done to fix it? ...

• Question
• jira
• jira-server
• server

I am just trying to get a better understanding of how granular components can be used.   We already use Epics to group the larger feature-sets of the product together, and use releases to ...

• Question
• administration
• component
• jira-software
• system

Hi, We are unable to login to Jira, it gives us: "Sorry, an error occurred trying to log you in - please try again." Our Jira is configured with active directory. On the log we can see only below ...

• Question
• jira
• jira-software
• jira-software-server
• server