JIra Service Desk - Automation rule dosen't create an issue

[Maciej Kuliński]

Hi.

I set up automation rule to create a Jira Software issue in specific project when the Service desk ticket changes its status to specific one:

In previous week everything works fine but now, this rule isn't working.

I do some changes in the workflow etc. but, in my opinion, none of those changes could affect that automaton rule.

Maybe there is some condition, when the rule cannot be proceed?

[Maciej Kuliński · Accepted solution]

Found an error in logs