Hello, In Jira ServiceDesk I have clear that I need to set Resolution by several important reasons but... I started to work with SCRUM with TODO / INPROGRESS / DONE. ...
Hello guys, I am trying to do a restore on Jira data center but I am having an error Do you know if it is mandatory to shut down the other nodes before restoring the system? Or can it be related ...
I'm trying to create a new issue on a specific transition. One of the parameters is to add a comment to the existing issue that's only visible to the jira-software-users group (this is a custom servi...
Hi, What query can I use to give me a list of all active Jira projects with the project leads. Thank you :)
We are using JIRA's System Tickets, and we allow our employees to email requests to the helpdesk which automatically generate new tickets. On the JIRA email request form, I'm trying to have "D...
I am not familiar with this scripting Can someone help me with: create a scriptrunner listener for an "issue created" event, and in the listener check if there is an "Epic-Story Link" type link, ...
I'm looking to change a user's name. There doesn't seem to be a link to edit or change any details. If I delete a user and try to re-add, it just associates with old details. How can I force it to us...
https://community.atlassian.com/t5/Jira-questions/How-to-set-Jira-Cloud-to-Default-to-Dashboard-Rather-than/qaq-p/954734 I want the dashboard to be the home page for users rather than projec...
Hello, community, I want to finish my sprint but the "finish" button is greyed out and I can't click on it can you please help me
I would like to mark an issue has being approved without the need for Jira buttons. For instance, if someone comments "Approved" we have an automation that will transition the issue. The issue will ...
When we are adding clients to Service Desk, they are not receiving the notification e-mail We tried adding internal users as well but, no success Please assist us Thanks. Givaldo ...
I have looked in the forum but still having issues I want to create a custom event (send and email) when a ticket moves throigh a transition This is what I have done Created the custom event thro...
We have started to use the "new" "next-gen" Kanban board. But the "done" column is not cleaned as it is mentioned as "Cards completed more than 14 days are hidden ..." But we can still see the older ...
I am having the same problem detailed here: https://community.atlassian.com/t5/Jira-questions/Is-there-a-way-of-adding-Issue-links-as-a-column-in-JIRA-issue/qaq-p/266975#U1036437 This was a...
Since our update to version 7.12, I have had a few complaints regarding the size of the default image that pops up when doing a user search. This is particularly a problem on the user portal, as it m...
I need to create a Cascading Select List using 3+ levels or columns. Example: Country / State / City Brazil / São Paulo / Santo André Brazil / São Paulo / Garulhos Brazil / Rio de Janeiro / Ang...
JIRA server -- is there a way to do a search on a multi-select field to only return issues where there is more than one value selected? thank you
What is the trigger that makes a sprint believe that an issue is "Done"? In the past, on our old server version, I thought this was determined by the "Resolution" field. In the new cloud version I am...
The last update was Feb 21st. Can you advise when this will be updated? And when sub tasks will be available? thank you
Hi, LDALP Users in JIRA 8.02 are getting inactive automatically, i had to do an update on database to the Table cwd_user to make them Active and they get inactive again after a fe...
Any suggestions for the appropriate syntax to return null values in a field. I just don't want to review any of the results where they were already reviewed.
I'm trying to use 'status changed' in a query on a next gen project, and regardless of the rest of the query I always get no results back. I would expect that.. project = NEXTGEN AND status changed...
I am trying to see if there is a gadget or a view where I can see what stories have been in what status in JIRA? Say I have 5 stories, I want a list of stories that went through Status=Groomed. Is ...
Hi all, Right now we have Fix_Version field that can have several fix versions, but now we want to have separate ticket for each commit, so instead of one Jira ticket with several fix versio...
How easily set Loggable Period for work log on issues? I want have loggable period max 5 days to the past. How it can be done? Of cource, without paid apps :)
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