This relates to Jira Service Desk. I have a custom filter which is sorting by descending priority placing my highest at the top. However if an item has a due date I want that to be first if it...
Is there any easy way to transfer all Epics with stories from NextGen to Classic?
When I create a service desk project by using the "Customer service" template I have the following Request Types Technical Support Licensing and billing questions Product trial questions Other q...
After the New view had been applied, there was added "Description Area", and "Primary Fields". They are can be configured in "Issue Layout" section in Project Settings. But it is unavailable adding ...
Welcome, My connection pool graph looks like on picture. Should I increase connection pool? I use jira 7.12.3 on Windows Server 2016 with 16GB RAM (6GB for JVM) and 8 core processor. Database ...
By following link https://confluence.atlassian.com/jirakb/how-to-set-request-type-when-creating-an-issue-via-rest-api-using-rest-api-2-issue-endpoint-938041214.html ProjectKey: IT Request type Nam...
I would appreciate a normal JQL to filter these epics. Manual seems to be costly for me. Please suggest if any.
Hi, is the roadmap view from next-gen available in the classic project?
Hi Team, It's regarding the article "Deprecation of basic authentication with passwords for Jira and Confluence APIs" (https://confluence.atlassian.com/cloud/basic-authentication-deprecation-from-ji...
Hi..Everyone I am new here and how can I restart.
Hi, Is it possible to show result from a filter in a gadget in dashboard as detail view? BR Catrine
I'm looking for solution where we can give access to non-agent users for Jira Service Desk reports. This is because of transparency need in our organization. I have created one group (SD_read), which...
Hi , Could you please suggest me the best way to migrate the tomcat platform for jira 7.11.(we have 7.0.55 tomcat version ,we want to move 8.x platform.) Currently we are not using the 8.X tomcat p...
Hi All, I tried to generate a log for Workflow Event . steps what i follow->login with "Jira cloud administer account and under issue<workflow" i am able to trigger the events but it not aud...
We had CPU usage is increased during Bulk Import and some Test execution in JIRA Software. If the CPU utilization and Database connection pool increased then Jira software went down or not responding...
Hi, I'm importing a CVS file by using the "Advanced Tables -CSV Table" Macro. I want one of the fields in the CSV to represent a link in the table entry. For example, when converting CSV to ...
Hi Currently we use Jira Datacenter version 7.6.11 in our production environment and we have 4 nodes which host Jira application and 2 nodes as DB Servers. We are planning to upgrade to versi...
I unable to invoke HTTPPatch & HTTPDelete methods of Salesforce from Adaptavist groovy script(Getting unauthorized 401 error) but at the same time i able to access HTTPPost method of Salesf...
Hi, How do i add a custom field in jira when creating tickets, when you choose a user, it should show all open tickets from that user as well. Thank you,
Hi Is there a way to sort the back log by Story Name? example ABC - Job 1 ABC - Job 2 XYZ - Job 1 XYZ - Job 2
We have JIRA Software 7.10 - Windows 64-bit. I am trying to figure out how to automatically create an issue - ideally a set of subtasks to a parent issue. Any help would be grea...
I need to create a template to use for roster generation. The roster will be in a 7 week cycle and within this cycle will be 2 separate 3 week cycles. These 3 different cycles are specific jobs withi...
How can i filter by epic and still get to see the child of my story in next-gen project? To begin with, if i do not apply any filter or grouping, i only see Story with no related Task at all. 1. If ...
I've been using Portfolio successfully for months, but all of sudden I wont let me create new plans, showing an error that there are too many issues in the selection. According the documenta...
Hi all; How can I go to the backup to see the backup contents from one specific issue? I need to recover some text from the description that was deleted recently. thanks - dave
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