In an office backend, to allow a user to report an issue easily, we have a url which pre-populates a Jira ticket with some default values to help the ticket assignee.
We are using the /secure/CreateIssueDetails%21init.jspa endpoint for this feature.
For Labels, the label is 'entered' so they are selected.
However, for Components, the label is not 'entered'.
What happens:
Expected:
The result is that the user has to enter the components field and press Enter. The idea of the process was to make the bug reporting as simple as possible.
This behaviour didn't happen a few months ago but over the last 3 weeks, it started.
The partial query string we are using is
&components=Operations&labels=repository-support&labels=internally-raised&
Also, Operations is a known, pre-existing component.