We would like to use monospace formatting in a Jira Automation Comment rule. Since the markup for monospace is double curly brackets - the same characters used for Smart Values - I havent figured out...
My team uses Structure.gantt, which doesn't have a great UX for viewing out-of-office (OOO) time for individual resources/people. I'm trying to find a workaround that will allow me to represent...
Is there a way to programmatically update/disable "Default Rules" under the Service desk project's customer notification section?
I am not sure what happened but when i installed Jira Service Desk into fresh Jira Software installation, this is how the fields display for the Service Desk ticket. If I look at...
How do I default to using the old issue view? I have some plug-ins that only work with the old issue view. And I don't want to keep clicking the oldIssueView link every time I'm trying to...
I have searched high and low and I cannot find my "create sprint" to add back log items. I am using the Kanban Board. I am also using the Jira Cloud. I have searched the web and i...
I'm looking for a similar way as Atlassian has split the the Jira project into JRASERVER and JRACLOUD, keeping the same statuses, issue keys and a reference to the source issue. Example: http...
I opened an existing project in JIRA and unknowingly changed all the existing status to the ones I wanted. I thought it would change only to my epic but instead it changed for all and assigned "To Do...
I generated a next gen project only to realize that Atlassian considers this a "beta". THere is no Epic panel, which I need. How do I convert this to a classic or legacy project?
How to copy value in a single select field to a multi-select field using ScriptRunner? Existing field: User (single-select) New field: Users (multi-select)
When I'm trying to assign a ticket in the new Issue view, the only options that are available are "Unassigned" or myself. The other users do not show up in the dropdown. I have to switch ...
Hello, I'm trying to move the Assignee and Reporter down the "People" list in the view screen. I want the viewers to see a different person at the top, but I can't move the Assignee and Reporter dow...
I've defined with my team a few issue types to help us prioritize and share the workload, however these issue types are not shown on the kanband dashboard. Is there anybody that can help me ...
I assume I need to upgrade in steps. Can someone tell me which versions between I need when upgrading from Jira Software 7.2.0 to 8.2.1
Hi Support, I'd like to obtain more information about the cloud solutions Atlassian provides for Jira server and Jira Service Desk and Confluence. Some of the questions I specifical...
We are using the Calculated Text field using Exact Text Searcher (Statistics compatible) to select a sub-set of components. The calculated Text field displays correctly in filter views. O...
I am trying to configure a Jira Portfolio plan. There are 3 options for configuring the scheduling of dependencies. 1. Rank dependent work item below required item 2. Rank require...
I want a user with API access can read the Issue Security Schemes already existing. What permission I need to add?
Hello, In Jira Server I'm trying to create with the following 3 apps: Checklist, Automation and JMWE, a checklist that appears on a transition screen and based on which checklist (or jira base check...
We have at our company Jira Service Desk f.e ABC.atlassian.net . Our customers create a ticket and we answer it. If we can't do that we have to forward it to our system provider. He also uses Jira S...
The user is no longer active and the account has been deleted. Obviously, I would normally do something like reporter = "Former Employee", but since the account is no longer active, that is not a sol...
Is there a way to determine how many times each JIRA issue went through a specific Workflow stage? For example, an issue goes through the "On Hold" workflow stage many times during the live of the is...
Hello, Our company uses Inflectra SpiraTeam for test management. Currently we sync SpiraTeam releases/requirements/incidents with Jira's releases/stories/bugs. Regarding the SpiraTeam Inciden...
I'm using the Jira Python module to connect to a Jira server that uses a Crowd authenticator. Currently, the Jira server is version 7.9, but the problem has persisted for a long time. Whenever...
Is the feature to export a ticket into a Word document no longer there?
| User | Count |
|---|---|
| 62 | |
| 24 | |
| 17 | |
| 15 | |
| 13 | |
| 9 |
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| Wednesday | ||
| Wednesday | ||
| Wednesday | ||
| Wednesday |