Jira

Hi There, I was wondering if it is possible to add a notification sheme to a next gen external service desk? Because is I am not able to find it.  Thanks, Tom

• Question
• jira
• jira-administration

I can only add individuals as watchers and not a whole team. Can this be done somehow?

• Question
• cloud
• jira
• jira-cloud

Hi, We are new JIRA migration. We have migrated from JIRA cloud to On-premises. After migration all issues are copied without any problem. But we verified the System configuration we found that wor...

• Question
• jira

Hi, I am using "atlassian-plugin-sdk-8.0.7" to crate a Jira Plugin,  jira.version=7.13.0 | amps.version= 8.0.0; In the back-end, I am using JDBC and trying to connect SQL Server 2014 (and...

• Question
• database
• jira
• jira-administration

Hi, for some reason I see issues in statusCategory closed,  in scrum board backlog view. I'm using JIRA on cloud. how can I hide these issues from the backlog view (I do want to see it in active...

• Question
• jira

I'm using Confluence, Jira-SW, Jira-Core and Bitbucket together with Crowd Server. SSO was configured correctly and was working the last weeks.   Since yesterday, SSO between Jira-SW and Conf...

• Question
• authentication
• confluence
• crowd
• jira
• sso

We have working day for alternate saturdays, How can I set it in JIRA.  

• Question
• jira-software

Hi My jira pages keep on refreshing. We use a lot of .pdf attachments and don't want to download them every time we want to view them so we just view them by clicking on them from the view issue sc...

• Question
• jira
• jira-server
• server

Hello  I have a requirement where in a Jira ticket automatically needs to be created as Prometheus alert fires. As of now, we also have a setup where the alert gets received on Slack as well.&n...

• Question
• integration
• jira
• jira-software

I am trying to use REST API from a perl script. I am able to login with my credentials directly to the Jira, but getting error 501 when tried with REST API. URL used is: https://mycompany.atlas...

• Question
• api
• developer
• jira
• jira-cloud

Currently I noticed that some of the assignee close a task without closing the sub-tasks. Can't seem to find a way to lock the task closure until all sub-tasks are closed.   So currently I am ...

• Question
• cloud
• jira
• jira-cloud

After adding new custom fields i cannot see changes on the issue collector form

• Question
• jira
• jira-administration

We have Kanban boards set up for all our projects, where project managers will enter all the tasks etc. that are required to be completed. Using labels, these are then pushed into the development tea...

• Question
• cloud
• jira
• jira-cloud

...reenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=e...

• Question
• epic
• error
• jira-software

I'm trying to look for Status Changes in the month previous to the month we are in. How do I write this?   So far I've got this but not sure if it's correct? For example today should show me M...

• Question
• jira

Hi，friends We had one server and deployed jira7.3.8 and confluence6.2.2 When we upgraded to jira8.2.2 and confluence6.1.5.4, Do I have to pay for the jira plugin? Will confluence's plug-ins requi...

• Question
• confluence
• jira

As I was trying to setup the Issue View, so i can have a clear view of how many user stories i have in sprint, and in each user story, how many Test Cases are linked, and also how many are passed, fa...

• Question
• cloud
• jira
• jira-cloud

We would like to use monospace formatting in a Jira Automation Comment rule. Since the markup for monospace is double curly brackets - the same characters used for Smart Values - I havent figured out...

• Question
• addon-com.codebarrel.addons.automation
• automation
• jira

My team uses Structure.gantt, which doesn't have a great UX for viewing out-of-office (OOO) time for individual resources/people.  I'm trying to find a workaround that will allow me to represent...

• Question
• addon-com.almworks.jira.structure
• app
• custom-field
• field
• issue
• +6 more tags...

Is there a way to programmatically update/disable "Default Rules" under the Service desk project's customer notification section?

• Question
• jira
• jira-server
• server

I am not sure what happened but when i installed Jira Service Desk into fresh Jira Software installation, this is how the fields display for the Service Desk ticket.     If I look at...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

How do I default to using the old issue view?  I have some plug-ins that only work with the old issue view.  And I don't want to keep clicking the oldIssueView link every time I'm trying to...

• Question
• jira-core

I have searched high and low and I cannot find my "create sprint" to add back log items.  I am using the Kanban Board.   I am also using the Jira Cloud.   I have searched the web and i...

• Question
• cloud
• jira
• jira-cloud

I'm looking for a similar way as Atlassian has split the the Jira project into JRASERVER and JRACLOUD, keeping the same statuses, issue keys and a reference to the source issue.  Example: http...

• Question
• jira

I opened an existing project in JIRA and unknowingly changed all the existing status to the ones I wanted. I thought it would change only to my epic but instead it changed for all and assigned "To Do...

• Question
• backup
• next-gen
• restore