Hello, Is there a way to create a field to capture the date and time when an user starts working on a Service Desk ticket? We actual need the precise moment of time and not an interval as sho...
I am a Project Manager. I got into the current project when it was already started. When I change the issue status Jira automatically logs an additional 30 minutes of work to that issue. Probably th...
While installing JIRA locally we will be getting java.awt.AWTError: Assistive Technology not found: Because of this issue unable to install JIRA
Hi, I'm working on a project to retrieve labels for a particular JIRA project using it's Rest APIs. I went through REST documentation, but did not find much.
Hi all, I am planning to use Jira Portfolio soon. I am interested in how the Portfolio-Plan is created in detail. I know the Portfolio for JIRA plan is a forward planning tool that schedules ...
Tell, please, How can I sort issues by their priority on board in new-gen project?
Is it happen because I add on JIRA MISC CUSTOM FIELDS ? Please suggest how to set for showing transition in issue screen. Thanks
I tried using the following: project in (cms) AND status not in (Closed, Cancelled, "Backed Out") and updated <='-2w' but if the ticket was created with a due date 3 weeks out but never updated, ...
Hi, I am using JIRA Cloud, from the old ticket I understand Script Listeners can use for calculating age of the ticket. Kindly let me know how I can calculate the age for th...
Could you please support my JIRA account update, and then I could create a project for DELL EMC Vxrail Lab Ops TEAM! Thanks a lot for your great support!
I have a project TestProject1 with TestBoard scrum board in it. The project has three sprints, Sprint1, Sprint2, and Sprint3. I am trying to retrieve all the sprints in my project via REST API...
Hi. I am the site administrator of my JIRA instance. A user in my organization is not able to update his email address. It says "the account is managed. Contact your administrator". As JIRA doesn't a...
I used the notification helper and here's what it says. I've never made any changed to the notification scheme. This is the first time i'm testing out notification with another users assigned to a t...
I'm testing JIRA upgrade and geeting below error: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: Error creating GenericValue (definition fieldType 4k...
I m having problems with configuring JIRA with GSuit e-mail. Can someone help?
Am trying to access the JIRA API /rest/agile/1.0/board/{boardId}/quickfilter . JIRA server version details as below : "version": "7.9.2", "versionNumbers": [ 7, 9, 2 ], "deployme...
I want to add a field for "Vendors" to my Purchasing project. I would like to give users the option to pick from a list of vendors but also add vendors to the list so they can be used again for later...
Is there a way to display certain fields on the workflow issue cards without having to open each issue? I have a purchasing project I use to track issues and it would be nice to see the vendor field.
Project-X (XXPROJECT) and Project-Y (YYPROJECT) We have a custom field in Project-X, say called CUSTOMX. Since we've upgraded to JIRA 8.0.2, this custom field is now automatically crea...
So in this screen (see attached screenshot) the department, vendor and amount fields are all required. I made them required as a validator function in the workflow create issue settings. ...
Hi all, since a few months we are working with Jira internally, in addition to this our supplier also has Jira we are working with, too. Now there are differences in the layout. Maybe you can...
Hi everyone, i need to make a required fields on my screen but only in the transition i read many other articles that provide a solution but with a plugin called "Jira Suite Utilities" the pr...
I can't figure out how to see an old sprint when using NextGen projects. If we're reporting a bug on something that happened 1-2 sprints ago its critical to be able to pull up that story/epc...
Very simple. There is a role in Jira SD projects called "Service Desk Customers" and the client section that can be accesed by an Agent in the Jira Service Desk Project. What is the difference betwee...
Hello Community, I am evaluating Portfolio in my company. The plugin seems to work on our testsystem, the view however looks wired. The lower half of all views is just plain grey, leaving only a sma...
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