Jira

Hi, is there any way to forbid users to share issues (on portal) with non-JIRA users? Right now, portal users can add non-JIRA mail to Shared with list and I want to forbid something like...

• Question
• customer-portal
• jira
• jira-service-desk
• share

Requirement We use SD (3.16.3) for internal employees, only. All "customers" already have a login to Jira. So they don't need to sign up to raise tickets. Additionally we allow out customers to send...

• Question
• jira-service-desk-server
• jira-software
• jira-software-server
• server

Hi, I've searched and cannot find anything I can follow, I want to add 'Story Points' to Tasks but there only seems to be the ability to add time.   I know you can add these for Epics but we w...

• Question
• cloud
• jira
• jira-cloud

Hi everyone,  In the backlog of one project we see a lot of details for each task (in yellow). While in our other project we dont see these details.  How can we hide the details in the ba...

• Question
• cloud
• jira-software
• jira-software-cloud

When using automation for Jira to send notifications, the sender is identified as "Automation for Jira". Is there a way to customize the sender to be something different such as "Company  ABC Cu...

• Question
• jira

Successfully able to create issues that show up in the first status of a workflow Once issue transitions to the next status, it disappears from Board Issues are still able to be searched through is...

• Question
• cloud
• jira
• jira-cloud

Using free 30 day Demo version using corporate network.  

• Question
• cloud
• jira

When i try to log on my jira Cloud AWS , the message "ERR_CONNECTION_TIMED_OUT" apears to me.    How can i fix this?    10 minutes ago i was using Jira normaly .   ...

• Question
• cloud
• jira
• jira-cloud

What is the best way to get test cases out of Jira and into mantas.  

• Question
• cloud
• jira
• jira-cloud

Hi After I upgraded JIRA 8.2.2 to 8.2.3 by following he security announcement, I become not able to run "Force garbage collection" from the Admin page "System Info". I keep receiving the error "XSR...

• Question
• jira-software
• jira-software-server
• server

Hi, I am trying to set up Ticket Creation via Mail without using Service Desk, addons or dummy users. This solution: https://confluence.atlassian.com/jirakb/how-to-allow-users-to-create-issues-anon...

• Question
• cloud
• jira
• jira-cloud

Hi All, We are using jIra server. There is a date and time field (A) and a radio button(B). if the (A) time is greater than 07:30 PM and less than 12 PM (B) field should turn to yes. can someone help...

• Question
• developer
• jira

I had to delete 20 quick filters just to see my backlog on a laptop now that drop down is missing.  My users hate this. It is so messy, and if many different filters are used, it takes up too mu...

• Question
• jira-software

Like a stream of mentions?

• Question
• jira

Can I set the default behavior to open issues in full view instead of sidebar?

• Question
• cloud
• jira
• jira-cloud

How to link an existing task to an epic?    Of course I searched the forum and saw a few solutions, but none of these worked for me. I am using Jira Software with a kanban project (cloud...

• Question
• jira

Hello everyone, i am creating a subtask via a script runner groovy script. I am definately setting the summary but i get the error  "Summary: you must provide a summary" (translated from germ...

• Question
• app
• jira
• jira-server
• scriptrunner
• server

Previously, when hovering over a client's name, we would be able to see the email along with the date and time the ticket was created. We can no longer see the client's email address. We would like t...

• Question
• jira-software

Hi,  I am using Scriptrunner pre-hook "Require commits to be associated with a JIRA issue", but even after enabling the hook it is allowing all commits. It is not checking for any Jira issue key...

• Question
• developer
• jira

How to remove the links  of Employee exit,New Employee,Purchase Request with Approval from the Help Center/Project Name and keep only the option of IT HELP? under the Project Name option.

• Question
• jira

I would like to create a quick filter on the summary field to help look for jira cards in the active sprint. 

• Question
• jira-software

I have created a scrum board which includes ALL projects. When a JIRA is marked as completed a strikethrough is not appearing.  But on the board under the specific project the strikethrough is a...

• Question
• cloud
• jira
• jira-cloud

...ssues marked with a To Do or On Hold state work has not been started on these yet.  And to include in the age calculation is showing a picture that is not true and my supervisor is asking why it t...

• Question
• jira
• jira-service-desk

Hi there, we are using Jira, but we need different columns per type of projects. Is there any way we can set up 3 specific templates of columns that we can use for our various projects?

• Question
• cloud
• column
• jira
• jira-cloud
• template

Hi,  I am trying to integrate JIRA with Cisco teams as in https://apphub.webex.com/categories/all/bots/jira-server and proceed to create the jira webhook. The integration works fine and t...

• Question
• jira
• jira-software