Jira

I'm testing the JIRA incoming Email handler and I setup to use Secure IMAP. I noticed JIRA is deleting the email after processing and creating the ticket. Is there a way to make to leave the email ...

• Question
• jira-software
• jira-software-server
• server

Hello. I do not know the reporting language at all, I've googled, but I am not finding what I am looking for. Every quarter, I would like to run a report/filter to see list of all the JIRA tickets t...

• Question
• jira

We'd like to have all available issues type be the default when creating a new next-gen project?  Is these a place to configure that or an you only add additional types once the project is creat...

• Question
• agile

I lead the PMO for my company, and we're currently on Jira 7, looking to move to cloud in the next several months. We're starting to use Jira Portfolio for our high-level project/program/portfolio sc...

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• advanced-roadmaps

I am trying to use the query to get cycle time. I am sure I am doing something wrong with my query project = "ACME" AND status = "In Progress" AND resolutiondate > startOfYear() AND resolutiondat...

• Question
• cloud
• jira-software
• jira-software-cloud

Is it possible to generate a Wallboard without <iframe>?   The iframe is causing our display software to show an error because it is using an old version of IE to do the rendering ...

• Question
• jira-software
• jira-software-server
• server

I have Issue Security enabled on a project, and a Role has been created that allows access to tickets if the Role member is the Reporter, the Assignee, or is in the CC or Watch lists. I am able to a...

• Question
• jira
• jira-server
• server

Every time I shut my computer down my avatar disappears and I need to go back into my profile to re-upload the avatar.  Please help.

• Question
• jira

Is there a way to hide "~accountid:5d8bef2c451d360dc4660d4c" when @ mention someone? @Ianbebian.johnsen -> [Ian Johnsen|~accountid:5d8bef2c451d360dc4660d4c] This started happening out of the blu...

• Question
• cloud
• jira
• jira-cloud

I am really struggling to find a solution where I want to 'send' tickets to Jira Software.   We have both Jira Software and Jira Support desk.   Cloud versions.  All I want to be able...

• Question
• cloud
• jira
• jira-cloud

In our Project, we have setup different queues (e.g., Procurement, New Hire, etc.), now would there be a way to move a specific Issue to a specific queue manually? We have components setup and apply...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• queue
• +1 more tag...

Currently, we have an Active Directory group to which all users have to be members for authentication into JIRA.  From there we are manually creating the users within JIRA and assigning them to ...

• Question
• jira-software
• jira-software-server
• server

We support over 70 services with a tiered support model where Tier 1 is the service desk who would either resolve the issue independently or would send the ticket to a Tier 2 group (not an individual...

• Question
• cloud
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud
• queue

Hi We have about 20 projects and the backup has been running for 2 days.  Is there anyway to kill it?   Thanks

• Question
• backup
• cloud
• jira
• jira-cloud

I followed this tutorial https://developer.atlassian.com/cloud/jira/service-desk/jira-rest-api-oauth-authentication/ to generate an access_token, it's working pretty well, i can perform my call with ...

• Question
• cloud
• jira
• jira-cloud
• oauth
• rest-api

Hi,   I'm trying to use the Jira Server for Slack application found here: https://marketplace.atlassian.com/apps/1220099/jira-server-for-slack-official?hosting=server&tab=overview  ...

• Question
• jira
• jira-server
• server
• slack

I will explain what I am trying to create and maybe someone has a better idea.   We have cycles at my work. On a Kanban board, I made the cycles columns. But I would like to track each machine...

• Question
• cloud
• jira
• jira-cloud

Hey folks, has anyone tried to export newer versions of Bugzilla into the latest and greatest Jira release? Any issues, caveats, gotchas to be aware of.

• Question
• bugzilla
• export
• jira-software
• jira-software-server
• server

We recently had an update from an older version of JIRA, and found that a lot of settings that we created had been reset. I really want to know what settings or modifications I need to make to edit t...

• Question
• jira
• jira-server
• server

I created a filter for my board that does not bring back any tickets marked with a specific label. I also created a quick filter only to show those tickets when needed. However, because the quick fil...

• Question
• jira
• jira-server
• server

Hey, I set together with my Developers in a Big Affinity Estimation that lasted a whole day. We estimated about 400 Epics that have to be accomplished in the next 2 Years. When those Epics come close...

• Question
• jira
• jira-server
• server

I created a new status in JIRA named 'Blocked' and some of the tasks were kept in that status, but when generated Lead Time report, it's including the time on that 'Blocked' state as well, actually n...

• Question
• jira

We have multiple companies (acquisitions) come together in our Atlassian eco-system, using Jira to authenticate all applications. We have connected multiple Active Directories and are syncing to the ...

• Question
• jira
• jira-server
• server

I am using Jira service desk for our ticketing system. I was wondering if anyone knew of an application or plugin that allows for a user or assignee to "like" or acknowledge a new comment in a ticket...

• Question
• feedback
• jira
• jira-server
• jira-service-desk
• like
• +1 more tag...

Hi All , can some one help . how to override the screen whether the field was there or not the value should set ? I am working on integration :  i am getting this error "customfield_10303" can...

• Question
• jira