Jira

Hello community, We have noticed that there is a delay on the email notifications. Is there any configuration related to this ? Could I check anything for more info/debug? Could the reason of thi...

• Question
• jira-software
• jira-software-server
• server

Hello community, I have noticed that in my company's server if I'm using in parallel both confluence and jira tools. The relevant sessions are expired very often. The specific scenario is: A user ...

• Question
• jira-software
• jira-software-server
• server

i want to write Script that will calculate how long exist issue in jira. I don't know how to do it. I think that " currentDate-createdDate " (i don't even know how to do currentDate in jira...

• Question
• jira
• jira-server
• server

I would like to divide my project into 2 Epics with separate boards My current JQL for board 1 is this: project = MyProject AND "Epic Link" = Epic1 ORDER BY Rank ASC This works fine for displa...

• Question
• cloud
• jira
• jira-cloud

Hi, I successfully generate and import a Cucumber JSON report file from Jenkins to our Jira server instance, however, in the Test Execution details view, the 'output' fields of the JSON file are not...

• Question
• addon-com.xpandit.plugins.xray
• jira
• jira-server
• server

Hello I would like to filter all the issues include sub-task in a project except epic links starts with "abc" in jira. Thanks

• Question
• jira
• jira-server
• jira-software
• server

i am currently doing some test with a workflow with a lot of states, and at least 3 organization areas involved, so i need to verify if the notifications (outgoings emails) are being send and receive...

• Question
• atlassian-marketplace
• cloud
• email-this-issue
• jira-cloud

When working in a scrum project, I somehow moved all my tickets from Backlog to Open Issues. But I need to move these tickets back to backlog, how can I do that?

• Question
• cloud
• jira
• jira-cloud

I've added a fix version to tickets in my next-gen backlog.  The fix version shows on the ticket row on in the classic version's backlog view.  It doesn't show on next-gen.  Is there s...

• Question
• fix-version
• next-gen
• release

I would like to allow users the ability to report and track progress of issues within a new Jira project. They should be able to view and comment on issues they create but not issues created by other...

• Question
• cloud
• jira
• jira-cloud
• permission

I have a main story with multiple linked US that I want to use a template. I clone the main story and click on clone linked US as well but it does not create new linked stories, just the ones that a...

• Question
• jira
• jira-server
• server

I ran into an problem this week where (some) keyboard shortcuts in list of issues no longer work... specfically A - assign, E - edit, L - Label.. which I usually use a hundred times a day.  But ...

• Question
• jira-software
• cloud
• jira-software-cloud

I go into the backlog, view old sprints, and I mark the status of all issues as "closed" then I update it again to "Deployed" to mark the task as 100% done and deployed. Then I go to in the Active s...

• Question
• cloud
• jira
• jira-cloud

Should your Incoming and Outgoing mail accounts be the same? 

• Question
• cloud
• jira
• jira-cloud

Hi, I use Jira's default work logging feature to estimate effort on my tasks. Additionally, I set the due date. Now I would like to have some kind of report, filter or dashboard gadget that sh...

• Question
• jira-software
• jira-software-server
• server

We are running Jira in a docker container and use docker-compose to define the service stack including the RDBMS, we use MySQL in this case. We would like to override the database connectivity as pr...

• Question
• jira-core
• jira-core-server
• server

We are currently investigating your Addon "Easy Agile Roadmaps for Jira" (Server) and are quite happy with it. Some little details were noticed by our testers while playing around with the roadmap: ...

• Question
• addon-com.arijea.easy-agile-roadmaps
• jira-server
• server

Scenario: 1. Reporter submits a ticket in the service desk. 2. The agent takes ownership of the ticket and adds a comment with additional questions. Reporter receives the notification and responds....

• Question
• jira
• jira-server
• server

Hello, I'm new to Jira. Looking for a way to assign the reporter using content in an email coming from a web form, specifically and email address. Currently, my reporter only shows as the username f...

• Question
• email
• new-to-jira

Hello community, I hope to find a solution to my problem. Indeed, I want to automate several actions on my jira software instance, with ScriptRunner  as I have a large volume of data. Being a...

• Question
• jira
• jira-server
• server

Hello,   I have set up a new workflow and created transitions from the 'Doing' column to a new created column 'Review'.    But now when I try to move an issue from 'Doing' to 'Revi...

• Question
• cloud
• jira-software
• jira-software-cloud

HI,   i have a big workflow - how would i go about adding an on hold status that any state can transition to and then transition back to old state. without any plugins please. 

• Question
• jira
• jira-server
• server

I would like to get a list of all the usernames of my existing users. Can I do this with some kind of request?

• Question
• jira-software
• jira-software-server
• rest-api
• server

I have a next-gen scrum board with an active sprint, but for some reason I can't see the +create issue option. I saw the documentaiton that says - "Note that if you have Sprints enabled, you wo...

• Question
• next-gen

Anyone know how to add a column in Structure that shows WHO was the last person to update an issue? I know I can go to History and find this info, but I want to see it in structure without having to ...

• Question
• jira-core
• jira-core-server
• server
• structure