I was asked to remove an option from a Service Desk portal which I did, and now only one group remains. This is for one of our JIRA Service Desk projects, there are many groups listed (as seen in th...
We are looking for changing the ticket portal. We found add-on to change the front page of the customer portal (from Image1 to Image2) When clicking on one of the 4 Request types, we like to change t...
Hi - I'm attempting to set up custom test cases in Jira 7.3.2 as described in the link below: https://confluence.atlassian.com/jirakb/customise-jira-for-test-case-management-191004869.html ...
I am preparing a plan to move local server data to the cloud, and I am curious what the global experience has been with the level of support provided for the <10 user Jira core cloud account? ~ W...
I created some tasks and I was on the view of my features board. After being done, I checked my recently defined tasks. Some tasks have been there, but not all of them. I can see them under "Issues a...
REST API call https://{organization}.atlassian.net/rest/api/3/customField/10115/option returns Response { "errorMessages": [ "Internal server error" ], "errors": {} } Permission Checke...
Hi ! How can I have Activity Stream RSS to get notifications in Microsoft Teams ? I tried to "export" the activity stream rss URL to Microsoft Flow, but there is an authentification problem since t...
I created a new project and it defaulted with the issue type of Task. We don't want this issue type in this particular project. However, I'm afraid if I delete it from the project, it wil...
Hi All, when I update the summary of an issue (new or after an edit) via a groovy post function, the summary on the card on a Kanban board is not reliably updated. The summary changes in the...
I cannot add columns to the Dashboard in my project
I have 2 teams of users - team A and team B. I want to stop members of team A assigning to members of team B and vice versa and force them to use the existing workflow transitions to move...
We want to merge the two instances to have a single instance.
I thought this was going to be simple, but it has proved surprisingly difficult. What I want to achieve is to retrieve Jira Stories from the REST API using either jquery or C# (Visual Studio 2010, ....
Trying to setup GMAIL as incoming mail server. GMAIL: - IMAP enabled - disabled 2FA - Allow Less secure apps Jira Settings: GMail IMAP -->SECURE_IMAP imap.gmail.com 993 &nbs...
attempts to use a solution from a 3 year old post (https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-disable-custom-field-value-based-on-issue-type/qaq-p/529895) results in severa...
I (and others) am not able to create a board (neither Scrum or Kanban). I am admin/siteadmin and have all rights I create from an existing project - but once named and I press cre...
JIRA SAML is failing with no changes by any admins to Azure AD. No one can get in to administer since SAML is failing; error is just "please contact your administrator". How can admins get past this...
...rying to create a plugin that will support both versions of Jira 7 & 8. I changed public void addDocumentFieldsSearchable(Document doc, Issue issue) { this.addDocumentFields(doc, i...
hello everyone, I'm having a headache here hahaha I have a issue type "service request with approval" and there is a workflow attached to him. In the same project I need to have another workflow fo...
Hi everyone, I am currently working with WIP limit in Kanban, which allows to limit the amount of tasks by status. It is possible to limit story points or days per status on Kanban board? Best rega...
I am a new JIRA user and would like to add one person to specific project so that he does not have access to issues from other projects. How do I do that?
While creating new project user can typicaliy choose two options (clasic project and new generation project). I have a situation that at this stage i can choose only new generation project. Clasic ...
I am using a Jira next-gen project. I would like to use the "Won't do" issue resolution as documented here: https://confluence.atlassian.com/adminjiracloud/issue-statuses-priorities-and-r...
Good Day We have a cloud version and one of my dev's deleted an active sprint. How do we get it back ?
Trying to create a JQL to search for all tickets that have an issue link to another project. e.g AB-1234 is related to BC-6789 find all cases where project = AB and issue links contain BC-
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