Jira

When viewing an issue, the assignee doesn't reliably show on the child issues. It flashes for a second and disappears. I tried in Chrome and Safari. The problem I am having is replicated. Images are...

• Question
• cloud
• jira-software

Have used Jira for a while but recently mapped the Status field from Jira to connected Salesforce cases. I created a picklist field in Salesforce with the exact status options listed in Jira. Spellin...

• Question
• jira-software

I generated the API in Clockfy and have installed the clockify app in Jira. I can't find where to enter the API in Jira so that I can use Clockify. Can anyone help? Thx.

• Question
• cloud
• jira-software

Hello!    I'm triyng sum  story points of subtasks and replaced total value on Story points (in its parent), on the NEXT GENERATIONS version of JIRA. But, my rules return this error...

• Question
• automation
• cloud
• jira-software
• json

i,   I am trying to create a quick link to create related items via a button in some of my issues.  The goal will be to pre-populate much of the create issue page.  I have tried this...

• Question
• jira
• jira-server
• scriptrunner
• server
• web-fragment
• +1 more tag...

We only have two environments in our Jira Service Desk (Server) set up, Devl and Prod.  So we plan on having two different projects in our Prod environment, one for training and one for actual p...

• Question
• jira-service-desk-server
• jira-software
• jira-software-server
• project
• server

I am with a desktop support group that offers assistance to some Confluence users (LDAP password resets on a separate URL), however, some end users are getting a "Your access had been revoked" error ...

• Question
• cloud
• confluence
• jira-cloud

I have created local user account with my JIRA server. Can the same be done in JIRA cloud? I don't see where that can be setup.

• Question
• cloud
• jira-software

Sometime between 11a-12p MT today, our project for end-to-end testing using Xray has...gone wrong. We have 586 Tests that were organized into 57 Test Sets and 4 Test Plans and have done 10 Test Plan...

• Question
• cloud
• jira-software
• xray

I want to create a template so that when other colleagues go into our Project to create a task for my team, they can fill out a pre-filled template in the description section. 

• Question
• cloud
• jira-software

We have several users that upload images of screenshots. One user in particular uses a MacOS laptop. Their images load into Jira at a very high resolution and make the comment almost unreadable. When...

• Question
• cloud
• jira-software

I need an additional field in the Jira Bug Report - Severity. Current Report has Priority field but we need a Severity Field - Low, Minor, Major, Criitical as the options. 

• Question
• cloud
• jira-software

We have an older Jira instance that will be end-of-life shortly. I performed a backup of all the Jira issues in that instance (a 50GB file), and would like to know what our options are for allowing v...

• Question
• cloud
• git-lfs
• import
• jira-software

I'm so frustrated...right now, from the kanban board, when I click on an issue it brings up the issue in a side bar on the right.  There doesn't seem to be any way I can change the status of the...

• Question
• cloud
• jira-software

System created User Pickers use the Full Name attribute whereas custom field User Pickers use the User Name attribute. Can I change the custom fields to use Full Name? 

• Question
• custom-field
• jira-software
• user-picker

This is a minor but irritating UX issue I encounter all the time when writing tickets. When I switch between Text and Visual modes, Jira loses my position in the document, always repositioning the cu...

• Question
• jira
• jira-server
• server

We have a project that would like to set a rule to ensure a field is not empty when transitioning to the Done status. If the field is empty, they would like to display a message indicating the field ...

• Question
• automation
• cloud
• jira-software

Is there a way to click on something in order to pre-populate a standard set of tasks for a user story (not wanted/needed on all user stories but available or to be pre-populated for any)?

• Question
• cloud
• jira-software

Hello communiy i just wondering how to export jira projects to Monday?  

• Question
• cloud
• jira-software

Hi! I need to perform a search jql that returns the assigned users in a specific issue, I already tried with "was" but I have many agents to be executing the query one by one, what I need is to ...

• Question
• cloud
• assign
• jira-service-desk
• jql

Hi!, I need to share dashboards to unlicensed users in jira service desk, I see exist share with public but they still do not have access to see this

• Question
• cloud
• dashboard
• jira-service-desk
• licence

I spend a lot of time clicking on issues on boards or backlogs to assign them to people or myself. Can the Nex-Gen team add assign to the actions list? It would save so much time.     &n...

• Question
• cloud
• jira-software
• next-gen

Hi Everyone, we are currently using Jira in a team of 20, one organisation and many project boards. We now would like to add a team of a different department but we want to give them their own space ...

• Question
• cloud
• jira-software

I have been trying to migrate several projects from server to cloud.  So far I have been getting multiple instances of two error types: ERROR MISC project-import We couldn't import Issue MISC-...

• Question
• cloud
• cloud-migration
• jira-cloud
• jira-software
• jira-software-cloud
• +1 more tag...

Hello community, I have installed Jira Software + Confluence On Premise connected to the MS active directory of the company, we are thinking of implementing Jira Service Desk and I have the following...

• Question
• confluence-server
• jira-server
• jira-service-desk-cloud
• jira-software