Jira

Hello, I am trying to set up Jira to use MySQL5.7, but keeps getting this error about not able to find the driver. I am not a novice IT professional and followed the instruction and downloaded and co...

• Question
• jira-software
• jira-software-server
• server

Hi, I have a question about opening knowledge base PDF file in JSD customer portal. The scenario is when I input keyword in the search help of JSD customer portal, then the system display the match...

• Question
• jira
• jira-server
• jira-service-desk-server
• server

I've been linking epics to my project's tickets fine until now.  All of a sudden it appears only a subset of tickets are being recognized in the dropdown.  I've tried opening the epic to se...

• Question
• cloud
• jira-software
• jira-software-cloud

We are using Jira Cloud and have been for some time. Across numerous projects, suddenly today across numerous projects we are not able to pick up our epics and add tickets to epics via the Epic Link ...

• Question
• cloud
• jira-software
• jira-software-cloud

Greetings all! Need some more help plz. I am trying to get the list of User Stories with "Sub-tasks status in (Done, Cancelled)". So it should pull only the count of User stories where the sub-tasks...

• Question
• cloud
• jira
• jira-cloud

Hi, In the last day issue previews in Slack for my company only work if 1 issue is mentioned. If more than one is mentioned nothing shows. Previously we could mention multiple issues and they would ...

• Question
• cloud
• jira-software
• jira-software-cloud
• slack

Hi, I need you assistance in extracting Jira epics with below requirement: Return Epics with Parent Links and related Initiative should have Labels set as <something>. Below is the script our...

• Question
• advanced-roadmaps
• confluence
• epic
• hierarchy
• jira
• +1 more tag...

I am a system admin for our business Atlassian account. We have never had an issue linking epics to stories, or tasks, however the Epic Link field has all of a sudden stopped working as expected, and...

• Question
• cloud
• epic
• jira-software
• jira-software-cloud

I am trying to change the task status using REST API but getting below error   { "errorMessages": [ "It seems that you have tried to perform a workflow operation (Canceled) that is not valid...

• Question
• cloud
• jira
• jira-cloud
• rest
• rest-api

Hi There, I inherited this free Jira cloud, that our company going to convert to a paid version. Will wanted to set it up correctly.  Here is the scenario: 1. When I try login to <companyn...

• Question
• cloud
• jira-software
• jira-software-cloud

Velocity Report is not showing the completed hours from a completed sprint. My estimation for the board is set up as Story Points and Time Tracking is set for remaining estimate and time spent. ...

• Question
• jira
• jira-server
• report
• server

There appears to be a bug that was introduced today. I can't search for / apply an epic for any of my tickets, unless I have recently used that epic.   Steps to reproduce: 1. Create a ticket....

• Question
• cloud
• jira-software
• jira-software-cloud

After creating a view in Plans, another member with the same edit permissions has updated the view. I can't see the updated view from me, is it related to the scenario settings? How can I see the v...

• Question
• advanced-roadmaps
• cloud

Is it possible to setup a seperate instance of JIRA from premium licensing (advanced roadmapping) and link back to a seperate instance given we will only have a small number of users utilizing the ro...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I encountered a problem that not every Epics in my project can be imported into advanced roadmap. There's only 3 Epics can be seem in my advanced roadmap, and it's 7 Epics in the connected proj...

• Question
• cloud
• jira-software
• jira-software-cloud

When I view the Project > Issues page for a classic project I am not seeing a scroll bar for the issue itself nor for the list of issues.   I can view about 1/2 of the issue and then it ...

• Question
• cloud
• jira-software
• jira-software-cloud

I am using the Roadmap feature and yesterday I was able to move tasks, stories around under different EPICS. I could drag tasks, stories around and the Review Changes butto n would have a number ba...

• Question
• advanced-roadmaps
• drag-and-drop
• jira

...ustomfield_13514") def optionValue = partnerAgreementCf.getValue().toString() singleIssuePicker.setHidden(true) messageCustomField.setHidden(true) if (optionValue == 'Yes') { singleIssuePicker.setHidden(f...

• Question
• jira-software
• jira-software-server
• scriptrunner
• server

Team, We have installed JIRA Software Server 8.12.2 and in the instance health, I'm getting an alert that, the database server version is not supported - SQL Server 2014. We have created database f...

• Question
• azure
• jira-software
• jira-software-server
• server

I created a filter and added mangers in the subscriber's list. It is scheduled every day. The problem is that users are getting different fields in email. I added columns Key, Staus, Summary, Reporte...

• Question
• cloud
• email
• filter
• jira-server
• jira-software-cloud
• +1 more tag...

I'm trying to build a scrum board that includes certain Stories in the current Jira project + Stories whose Epic Link points to another Jira project. (This is a finite list; the search will yield onl...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, My Jira SD early days... so bear with me :)   On a quest to try out different project templates I created a few.... facilites, IT etc... Now i'm in process of implemeting the one I actua...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

We have had Portfolio for quite some time, and I had set up some users to have plan-specific permissions.  They didn't have Portfolio global permissions - just permissions to view/edit specific ...

• Question
• advanced-roadmaps
• cloud
• permission

Hello All, I have added below script in script runner postfunction on create transition to automatically add user to the Watcher field on create transition. But below script is adding only single us...

• Question
• groovy
• jira
• jira-server
• scriptrunner
• server

When using the rest api with oauth2, we access endpoints like so:  https://api.atlassian.com/ex/jira/<cloud-id>/rest/api/2/issue/<issueIdOrKey> As part of the integration we're bui...

• Question
• api
• cloud
• jira-cloud
• jira-software
• jira-software-cloud
• +1 more tag...