When we upload image on ticket not showing image add option

[Anand Patel]

Hello Team,

When i will upload screenshot of bug and select screenshot now not showing option for add image or close popup so then i have only one way is page reload and when i will reload page i lose all details are wrote on description field.

Scrrenshots: http://prntscr.com/vd5l6p

Thanks

[Chris Buzon]

Pressing ESC will get you out of the dialog for adding screenshots - but from the screenshot, you posted it's hard to tell what is going on because the area that the buttons for attach and cancel are just outside of what we can see.

Try zooming back (in browser), or resetting the zoom level and see if the buttons appear:

[Anand Patel]

Hello Chris,

Thank you for support.

Please See my full screen scrrenshot http://prntscr.com/venbqu not button are apper on my screen and once i have press ESC for close dialog but media upload diloag is did't out and create task dialog is out http://prntscr.com/vend21

Thanks

[Chris Buzon]

In this latest screenshot (thank you for adding that), you have not selected a picture - so the buttons won't appear.  I did see that on the other picture you did select one, so I am not sure what's going on here. 
My suggestion would be to try a different browser, if you have access to one.  That won't fix the problem, but you'll at least be able to tell if it's a browser-specific issue.

I have not been able to find any other clues here. but I'll keep looking...