Jira

The system is telling us we have 96/100 agents. I doubt we have that many so it's possible we made people agents who shouldn't be. How can I determine who these 96 are?

• Question
• cloud
• jira-service-management

I currently have the "Jira Software" product at the standard level. So I should not have access to Advanced Roadmaps yet but I am just looking to enable the basic Roadmaps feature. I have searched ...

• Question
• cloud
• jira
• jira-cloud

Hi! I am trying to set up my own dashboard as my central go-to place to follow up on all outstanding issues in all projects that are assigned to me. When I use the Gadget 'Assigned to me' it states ...

• Question
• cloud
• jira-software
• jira-software-cloud

I trying to build a filter to see any tickets in a date range that missed a status    so list tickets in this date range that did not get QA ed and right to UAT etc   I want to see...

• Question
• jira
• jira-server
• server

I have a workflow where I am transitioning a linked parent item when the outgoing children collectively move to the next "Category" of status values. The issue status is alway set to the value it ha...

• Question
• jira-software
• jira-software-server
• scriptrunner
• server

Hi, We have 208 users in one group in that one specific user getting error 'The value XXXXX' does not exists for the field XXXX'. We have assigned the same role to him what others got but no one get...

• Question
• jira
• jira-server
• server

I am trying to add a previously created story to an epic to view it on the Gantt chart. How do I go about doing that?

• Question
• cloud
• jira-software
• jira-software-cloud

How can I make "Fix Versions", a default field, mandatory when a User Story is added to a Sprint, another default field?

• Question
• cloud
• jira-software
• jira-software-cloud

It's hard to read the data. Is there a way to format it?

• Question
• jira

How do I change the default assignee when a ticket is created through an email or when a ticket is created? The current assignee is disabled in Active Directory and no longer with the company and not...

• Question
• cloud
• jira
• jira-cloud

I'm am trying to create a sandbox environment like shown on Atlassian documentation here, however, I do not see that option under my settings.  I have ORG & SITE ADMIN access and we are und...

• Question
• cloud
• jira-software
• jira-software-cloud
• premium
• sandbox

The newly defined workflow cannot be seen in the 'assign workflow' list found on the workflow scheme record.   How does the workflow become visible to the assigned workflow scheme?  Th...

• Question
• cloud
• jira-software
• jira-software-cloud

In this case, both JIRAs contain multiple projects and different users.  Some of the users are shared, but not most. The current project uses notes and lots of links, internal and external.&nbs...

• Question
• cloud
• jira-software
• jira-software-cloud

„Lead Time“ report in Report Builder When team members are working on multiple projects, stories and tickets, it is important to track how long a workflow took from start to finish. This will help p...

• Article
• atlassian-marketplace
• data-center
• jira
• project
• report
• +5 more tags...

Hi. I am looking for project planning tool similar to MS Project that would be more automated with integration into Jira. Functionality such as: Planning out a project, based on story points (con...

• Question
• gantt
• addon-com.almworks.jira.structure
• cloud
• jira-software
• jira-software-cloud
• +3 more tags...

Is anyone else using source control to track changes of Jira project settings? For example workflows can be exported as an XML file. I export this and add this into our git repo. What other sett...

• Question
• jira-software
• jira-software-server
• server

Java 11 support came with JIRA 8.2. We are running 8.5, and Java 8 is still the default Java. I have seen a few articles for getting JIRA to run on Java 11. https://confluence.atlassian.com/jirakb...

• Question
• jira-software
• jira-software-server
• server

...istory? Looking at the status history is not what I'm after. So, if transition "XYZ" has ever been fired on this issue, then Condition = true.

• Question
• jira-core
• jira-core-server
• server

I have the jql query below and for some reason it does not show all issues with this query. I am still missing some issue types even though they are there in the project. Is the query too complex? ...

• Question
• issue-type
• jira
• jira-server
• jql
• query
• +1 more tag...

We are using Jira Software with quite some users now and looking to expand with some more. However we have also some applications connected to Jira Software such as "ActivityTimeline: Plan & Trac...

• Question
• cloud
• jira-software
• jira-software-cloud

How can I get the Issue Lifecycle to display under each ticket in the Backlog ???   Thanks Dwight  

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,  We have the attachment field compulsory on our Service Desk portal because we require a documentation from the customer for the issue type.  However, there are cases where we have a ...

• Question
• jira-service-desk
• jira-software
• jira-software-server
• server

I'm unsure how to remedy this issue. I have 2 different boards but issues populated on one  board also show on another I need separation how do I fix this?

• Question
• cloud
• jira-software
• jira-software-cloud

How can you query for the list of tickets that has had a certain label "happy" either removed or added in the last X days?  

• Question
• jira-software
• jira-software-server
• server

We are Jira Cloud We are using a Listener Script to sum up the Story Points of issues with an Epic. The listener runs against Create Issue and Update Issue. We would like to modify the code to sum u...

• Question
• adaptavist
• cloud
• jira-software
• jira-software-cloud
• script-listener
• +1 more tag...