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×Hi, I'm trying to migrate a project that contains 9.000+ issues out of an instance for which I don't have admin rights, to another instance where I do have admin rights. To do the export I'm using ...
I would like to add a "Reviewed" button to the view issue screen so that my CM person who runs the Review Board can click a single button to indicate a particular issue has been reviewed. ...
After some months not anymore logging in to my local jira instance, the User Name and PW kept in the Browser do not match. So no way to logon (I'm the admin, only user on my PC!)
Is the functionality to restrict specific customer requests to be visible only to selected/specified groups native with Jira Service Desk Cloud, or is the "Extension for Jira Service Management" add-...
I'm not clear on the difference between these terms: Jira site Jira application Jira product Are they interchangeable? They're mentioned in the ACP-120 materials, though not defined.
Hello I have 1 project and 2 boards (1 Kanban and 1 Scrum) I would like to exclude certain issues from the SCRUM board and I would like to exclude issue which are not assigned to a fixversi...
Hi, We have 2000+ tickets linked to other tickets (1 to 1 mapping). Now we want to synchronise the value of some fields in a ticket with the value of the same fields from its linked ticket. So for ...
In Jira cloud - I added a component to a project but the field did not create on my issues. Anyone else experience this same problem? Perhaps there's a known bug. https://support.atlassian.com...
I am trying out with "{{url}}/secure/QuickCreateIssue.jspa?decorator=none" API call and I'm getting 200 response without even passing any kind of Auth params but, I am not getting desired output,
Hello, We've migrated from Trello to MS Planner, because, well, it's included as part of Office 365 and fully integrated with Outlook and OneDrive, as well as administered with Azure AD. We liked Tr...
It's been about 2 years since I was "the" administrator/developer/all other hats on a JIRA Service Desk setup. So.....my memory is really foggy on how things work. Now, I'm working as a Project Admi...
...amed 'Last public comment date' with full key 'com.atlassian.jira.toolkit:LastCommentDate'. In the current instance of Jira the plugin is at version '0.36.1', but this custom field was not installed i...
Hi, I've tried searching for an answer to this but it seems I can't locate the exact issue. I am setting up my Jira board and have enabled the Kanban Backlog by putting a status of "Backlog" for i...
I'm trying to turn on the backlog for the Scrum board in the classic version of jira. With other projects I've seen it prompted, this time its not and I can't see any items in the backlog - on...
I am not able to schedule in story points after the 11/23/20 update using a scrum board. After updating 'issue sources' and clicking on 'scheduling' the 'story points' radial button is enabled for a...
Hello everyone, everything good? We use Jira and Bitcucket, we create our branches through the issue screen. So, we have the relationship between an issue and the branches. I need to know when an is...
Good day to one and all. I yesterday converted a story into an epic, then added a lot of stories to that epic. I have applied no labels, yet. The stories basically fall into one of four catego...
Hello team, I am new at this company, but have some experience with Jira at my old company. However, I am the scrum-master which is a new role for me; and also expected to improve processes. I belie...
Hola, hoy estamos actualmente utilizando licencias de JIRA Software y queremos comenzar a utilizar la herramienta IRA Service Managment, pero no sabemos como se puede realizar ese enlace o ...
I want to search issues for when the 'Due Date' field was last edited, and what user edited that field.
I know how to customize an issue's field and how to customize the cards in the old project view. A similar question was already answered here too but still for the old layout. So what I don't unders...
I have multiple Projects in the JIRA Service desk and have been using JIRA for 3 years now. For the past 15 days, no requests were created and through the event logs, I found out that JIRA is unable...
Ok, so we are trying to create a link between two issues with the same content in two projects that contain the data in differently named fields. We expect to need a JQL query that can search for is...
I'm trying to show the difference between Backend and Frontend Stories by starting the Stories with "[BE] lorem Ipsum" or "[FE] lorem Ipsum" or "[Design] Lorem Ipsum". I also want to pro...
I am testing a Jira upgrade and I've exported the issues and attachments, but the boards were not copied. We have a couple pages of boards that need to be exported and imported to the staging environ...
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