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×My jira version is 8.4.1 When I use restapi, I can successfully upload the file, but the attachment cannot be seen in the servicedesk Is there any way to upload attachments to ServiceDesk so that c...
Hi everyone! I'd like to share some of my ideas with regards to the Kanban board / workflow. I know a lot of workarounds for the following problems but would like to see them solved by the t...
Hi there, We are planning to migrate data from cloud to cloud for Jira and Confluence. The data migration will be done in a way that overwrites the destination cloud. In reviewing the flowchart th...
The notification tab stops showing all activities, which previously work just all right. issue create and issue update suddenly stop showing in the notification tab for all users.
Hi All, We have a requirement where a user wants to know like the generated report contains who are the user or user group how much they have worked on a issue which we can capt...
Hi All, I have created a custom field and will add the existing project.. We have already previous issues in the project, will the newly created custom field be visible in the ...
I want to use gant chart. What should I do?
Hi there, I was using JIRA server product with lastest version 8.13.1 as self-use purpose and everything went well until recently I updated from office 2013 to office 365. I was usi...
I edit and backup a workflow, I don't modify it. I have and the error : "We couldn't save your changes" on My browser on dev tools I see the response 400 : [{"elementType":"RULE","elementId"...
Hi. I added custom field "Approvers" to notification scheme for status "Resolved" in my project. But users in this custom field does not receive email notification when issue resolved. How can ...
Regarding to "Single Level Group By" Report configuration, I don't understand how the filter works: what do "search" / "owner" filter actually mean or where is it searching? Hope someone can adv...
How much fun is this? Open required Jira ticket Select Log work Enter Time spent (4h in this case) Select Date started (Tues 24th Nov in this case) Go to Outlook email where I've already typed ...
Hello, I have the following code snippet as part of a scripted listener I am working on to set the assignee on a related issue. I seem to be close but I have unexpected behaviour when the code is su...
I am looking to configure a custom email address to be notified when a new ticket is created. Can someone share some guidance on how to do this? thanks
...Is this possible? [public comments go to all customers and agents listed on the issue] Using Automation for Jira here is what I have so far: Trigger: When: Issue commented Rule i...
...S agreement has serious implications. This is especially true for small and medium-sized companies that relied heavily on cloud services. Such companies now need to check whether their cloud service p...
One out of say every 100 customer registrations, the customer is not added and instantly disappears. Steps to reproduce: Go to the form https://acme.atlassian.net/jira/servicedesk/projects/KE...
Hi, I'm trying to get value from Insight Object Attribute (High, Medium, Low) and use that value in IF statement. Following code is working in Script console: def customFieldManager = ComponentAcc...
Dear all, we are using Jira since a few weeks. And I just wanted to change the categories of some of our collums. So now I am in a catch 22: I want to switch one column to "Ready" and one to ...
I'm trying to determine how to add a second server to our self-hosted Jira Datacenter cluster but the documentation I'm finding seems pertinent to Linux based OS's only and we're running on Windows S...
On the new Jira Cloud (and Confluence too), I can't enter my own profile page with the error "We landed here for a user that does not exist". In the Jira, my username looks like "User" and pop-ups s...
Hello, I am wanting to read the Jira Strategy Admin Workbook and am hoping someone may know a way to get a copy of the book for less that $58? I've checked eBay, Amazon, Barnes & Noble, et...
Using Jira Cloud I have an automation set up to fire when the "Value Changes For" our team's CF "Split Test Name", but I can not seem to get the automation to execute when the value changes.&nb...
Hello, Hoping You can help me, I use classic projects. When i open to edit my task, there is no field to set due date. Due date is added in Card layout ( i see it on the Kanban board and backlog ...
Hi There, I have a classic software project and I can't make any automation rule trigger. even creating the most simple of rule for example when issue transitioned from to do to done, add a test comm...
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