Jira

I created a report to see how many times a ticket went from certain statuses to another status. So I am using the transition to status measure. I have a ticket that has a count of 6, but when I go to...

• Question
• cloud
• jira
• jira-cloud

Hi There: I wanted to reach out to the community to see if anyone that is currently using Advanced Roadmaps, has done Story Mapping in a typical white boarding type session, and if so, what did you ...

• Question
• advanced-roadmaps
• story-map
• whiteboard

Hello! I get an error ("OAuth 2.0 is not enabled for this method.") when trying to get sprints lists. Please, clarify if all these requests are supported with OAuth? https://api.atlassian.com/ex...

• Question
• cloud
• jira-software
• jira-software-cloud
• oauth

Hopefully someone can help me. How can I, through a workflow, make sure that if a custom field (in this case called Risk level), is raised from 1 to 2 or higher, that the jira ticket changes course,...

• Question
• jira
• jira-server
• server

How can I access a list of an issue sprints with smart values? Looking at Smart values I cannot find a reference to it 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi all, In my transition screen, I have pre-populated the comment field. Is there a way to validate if the comment field has any changes? Any ideas?

• Question
• jira
• jira-server
• scriptrunner
• server

Using the kanban board to get a view of work progress, I want to be able to filter it so that I can look exclusively at the current sprint/release but I can't get the release drop down to work. When...

• Question
• cloud
• jira-software
• jira-software-cloud
• kanban
• release

We have a field on the "Sub Test Execution" task that is called Test Environments, it's a multi-value field, same as labels, here is a picture:   How could I write this in the quick subtas...

• Question
• jira
• quick-sub-tasks

SQL table/column names when I am writing tests are becoming corrupted due to all the underscores. It is not feasible to add an escaping "/" into them all as I am copy/pasting selects from SQL. Is th...

• Question
• addon-com.thed.zephyr.je
• cloud
• jira
• jira-software
• jira-software-cloud

Requirement:  For a given project in JIRA, I need certain fields to be Pinned for all the users of the project.  Can anyone pls let me know if you have done it and how to do so?  ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

How do I make the Job Description field required? See the window for registering the execution time in the work log (Jira-Server).

• Question
• jira-server
• jira-software
• jira-software-cloud
• jira-software-server

Is het mogelijk om in een scherm velden op niet zichtbaar te zetten zonder hier voor het default scherm aan te passen. deze word namelijk gebruikt in meerdere projecten.   Gearceerde velden mo...

• Question
• cloud
• jira-software
• jira-software-cloud

I created many accounts in my jira software.  The upload user avator functions well for all accounts at first. But after one account tried to upload a big BMP file as his avator and failed, he ...

• Question
• jira-software
• jira-software-server
• server

In the new issue view, how do you edit the Type  from Story to Task (etc). In the old view, when you are in edit view, you can just change it

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, I please need help in Jira to create a query/filter that searches all issues that are linked to any Epic that contains "ABCD" value in its name. PS : I dont have any Plugging or AddOn in my...

• Question
• cloud
• jira
• jira-cloud
• jql

How can I make use of release notes? Is there an option that will save the release notes?  There are a few jira functionalities that  we have added and want to make release notes of the sa...

• Question
• atlassian-support
• jira
• jira-server
• release
• server

Hi, I was wondering if anyone had any experience using the JIRA Automation. We are looking to send out notification emails to users when the Due Date is due for the following day, using "Duedate &gt...

• Question
• automation
• cloud
• due-date
• jira
• jira-software
• +2 more tags...

Dear community, I am new to Jira and just starting working for a company that use Jira for development issue tracking. Now all the developer have their time logged with each issue. Only we are proje...

• Question
• cloud
• new-to-jira

I am unable to add transition in an inactive workflow. I tried a few times I am getting an error but I am not getting exactly what the error is!! I have posted a pic of it for reference

• Question
• cloud
• jira-software
• jira-software-cloud

We have an email account provided by our Jira cloud instance, which handles support requests which come in via email.     Is it possible to connect to this mail account from my Outlo...

• Question
• cloud
• jira-service-management

Hi,   I'm an administrator and when i try to import these 2 lines, i get an error on the first line because this user is not an administrator and because the time is an half hour. But it works...

• Question
• cloud
• jira-software
• jira-software-cloud

The previous sprint was accidentally deleted. (sprint 3) I have an active sprint (sprint 4) - the current sprint. I have recreated the previous sprint (3) also but have not started it as I would lik...

• Question
• cloud
• jira-software
• jira-software-cloud

I am currently working on migrating my team into Jira for software development. Current projects that we have are using Bitbucket to deploy code. I've created a new project board for other team membe...

• Question
• cloud
• github
• jira-software
• jira-software-cloud

Hello, I have 4-5 sub-task issue types in my project and whenever I create a sub-task I want the "Sub-task" issue type to be set as default option in the "Issue Type" field in the create screen. Fo...

• Question
• jira-software
• jira-software-server
• server

Incoming mail handler designed for a project to create tasks stopped working for the last 4 days eventhough we haven't changed anything related to that section. What can I do to detect and/or solve t...

• Question
• cloud
• jira-software
• jira-software-cloud